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Boost Your Login Protection

Enhancing the security of your login experience can help prevent someone from gaining unauthorized access to your account. Follow these tips to increase your protection.

Tough security questions

Although we prompt you to set at least one security question, you can boost your login protection by selecting up to three additional questions. We may prompt you with one of these security questions when you log in from a new computer or mobile device, and when you change your password.

Make them easy enough for you to remember, but hard for anyone else to guess. The answers are not case sensitive, so don't worry about capitalization. Your answers can be as long as 31 characters.

Don't share security questions with anyone. You can select new security questions or change your answers anytime in Your ProfileLog In Required.

Symantec Validation and ID Protection

With Symantec's Validation and ID Protection (VIP) Access, you can add an extra layer of protection to your login process at no cost. Download their app and receive a randomly generated six-digit code to use in addition to your username and password.

This second layer of authentication can prevent unauthorized access even if your login credentials were compromised.

Username updates

If you still use your Social Security number as your customer ID, please convert it to a unique usernameLog In Required. Your Social Security number is a highly sensitive piece of information and using it as your username can increase the risk of someone else gaining access to it.

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