2-factor authentication by VIP Access

Get an extra layer of login protection from our partners at Symantec.

Through our partnership with Symantec, Fidelity offers you free use of Symantec’s Validation and ID Protection (VIP) Access app, which generates a randomized 6-digit code on your Mac, PC, or mobile phone each time you attempt to log in. To complete your login, you’ll then be prompted to enter the code from your VIP app, which is valid for 30 seconds.

Note: If you use a financial aggregator such as Quicken® to view your accounts, enabling VIP Access may prevent the aggregator from updating your account information.

How it works

The VIP Access token app can be installed on one device only, so we recommend installing it on a device you access frequently, such as your mobile phone.

Step 2: Call us

Once you've installed the application, please call us at 800-544-6666 to activate it.