Protect your password

Are you having trouble logging in? If you've incorrectly entered your password multiple times, you'll be locked out of your account and will need to reset it. You can also change your password to enhance your security at any time.

Do not reuse passwords

Use long, unique passwords for all your online accounts. Reusing a password for multiple websites is never a good idea. If hackers obtain your password, they will first check if it works for other websites. It's also best to change your passwords if you know or suspect they've been compromised.

Do not share your passwords

Fidelity will never ask you for your password. If you receive a communication asking for your login credentials, do not respond, as it is not from Fidelity. Fidelity representatives will never have knowledge of your encrypted password.

Learn more about how to safely authorize other users to access your accounts.

What to avoid when creating a password

Your password shouldn’t be easy to guess, so avoid using any personal information, such as your name, birthday, Social Security number, wedding anniversary, or other information that's easily attained via a search engine. In addition, don't use a component of your username in your password.

When setting up a password, you should also avoid using sequential or repetitive characters (i.e., 12345 or aaaaa), or any commonly used words (e.g. password or p@ssw0rd.)

More ways to protect your account

We highly recommend that you enroll your account in multi-factor authentication (MFA). This additional layer of security goes beyond a traditional username and password to protect your account. Learn more about the various MFA methods that are available to you.

What to expect

  • It will only take a few minutes to reset online and your changes will take effect immediately
  • You'll receive a confirmation through email or in your messages in the Communication CenterLog In Required