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Virtual Assistant
Ask the Virtual Assistant

Our Virtual Assistant is designed to help you with your requests 24/7.

Operating hours: Now

Chat with our team
Chat live with our team

Get specialized support for your accounts or technical issues.

Operating hours: Mon.—Fri. 8 a.m.—10 p.m. ET

Sat.—Sun.: 9 a.m.—4 p.m. ET

Find the phone number
Give us a call

Find the phone number or department for your specific need.

Operating hours: 24/7

Get help with crypto


Visit the Crypto Help Desk to get answers to your questions, find resources, and learn how crypto trading works at Fidelity.

Get support using social

You can get your questions answered via our social channels quickly and easily.

Go to Reddit

View and post to Fidelity's r/fidelityinvestments for answers to your questions.

Go to Reddit

Go to Facebook

Ask a question by commenting on our Fidelity Facebook page and we’ll respond.

Go to Facebook

Post your question or topic and mention @fidelity to connect with us on X (Twitter).

Go to X (Twitter)

Go to Instagram

Ask a question in the comments on any Instagram post or via direct message @fidelity.

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Interact directly with Fidelity associates in our Discord server and get your questions answered.

Go to Discord

Go to YouTube

Visit our YouTube channel to watch videos on helpful topics like trading and ask questions in the comments.

Go to YouTube

Find the right support for you

Find an advisor near you
Find an advisor near you

Meet with a dedicated advisor who can help you build a flexible plan to fix your needs.

Find an advisor

Explore Fidelity’s Learning Center

Read articles and watch videos about a range of helpful topics.

Explore topics

Report fraud or suspicious activity
If your account may be compromised, take these important steps.

Mailing addresses
Finding the right US mailing address to mail your forms or documents.

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Share your computer screen with a Fidelity representative when prompted.

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Submit documents, and report issues that aren't time sensitive.