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important information Our call volumes are currently unusually high, and wait times may be long. Our Virtual Assistant may be able to help you with simple transactions and troubleshooting, or try our frequently asked questions.


General questions

800-343-3548

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Speak to a representative about your accounts or a technical support issue. Wait times vary.

Operating hours: Mon.-Fri. 8 a.m.–10 p.m. ET

Workplace questions

401(k), 403(b), or other employer-sponsored benefits with Fidelity

800-835-5095

Get support on Reddit


Use the Fidelity Investments subreddit to get answers to your questions about trading, investments, transfers and more–directly from Fidelity associates. Find us at r/fidelityinvestments.

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Securely communicate with your advisor, submit documents, and report issues that aren't time sensitive. Due to currently high volumes, responses to general questions may take longer than usual.

Branch locations


Many of our Investor Centers are offering in-person planning appointments in addition to virtual and phone appointments. Find locations and contact information to schedule an appointment at a branch near you.

Mailing addresses


Need to mail a form or other documentation to Fidelity? Find the right US mailing address for your situation.

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