Crypto Help Desk | Overview | Fidelity

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Frequently asked questions

How do I open a Fidelity Crypto℠ account?
How do I know that Fidelity is keeping my crypto assets safe? Will you show proof of reserves?
Are customer assets lent out or used for any other purposes beyond being held in custody?

Does Fidelity's work on crypto impact me if I'm a client of Fidelity Brokerage Services, LLC?
What exchanges does Fidelity Digital Assets℠ use for trading?
Can I buy spot or futures Bitcoin or Ethereum on Fidelity Crypto℠?

Does Fidelity Crypto℠ have a 1:1 reserve?
Is Fidelity Crypto℠ built on a blockchain?

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What is Fidelity Crypto℠?
What is Fidelity Digital Assets℠?
Is Fidelity Crypto℠ available in my state?

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Minimum investment to open a Fidelity Crypto℠ account
Which Fidelity accounts can I use to fund my Fidelity Crypto℠ account?
Who can open a Fidelity Crypto℠ account?

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Where is Fidelity Crypto^SM trading supported?
Do you support crypto trading in Active Trader Pro?

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Why can't I link some of my Fidelity accounts to my Fidelity Crypto℠ account?

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Can I change my linked brokerage account?
Can I add beneficiaries to my Fidelity Crypto℠ account?
What happens if I close my linked brokerage account?

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How do I find my Fidelity Crypto℠ account statements?
Where do I find my Fidelity Crypto℠ tax forms?
Find tax lots

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What is USD?
Does my crypto cash balance gain interest?
What does cash committed to open orders mean?

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What are the risks of trading in volatile markets?
Potential risks and rewards when trading crypto
Are my digital assets insured?

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Cryptocurrencies you can trade with Fidelity Crypto℠
Fidelity Crypto℠ trading hours
What's the minimum trade order size?

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What does "quote not supported" mean?
Problem placing a trade
Why hasn't my limit order filled?

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Fidelity Crypto℠ fees
What order types are available?
Crypto buy order settlement times

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Create a watchlist
Add a symbol to my watchlist

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Withdraw cash from my Fidelity Crypto℠ account on the Fidelity Investments^® app
Transfer cash into my Fidelity Crypto℠ account on the Fidelity Investments^® app
Can I make a crypto donation from my Fidelity Crypto℠ account to Fidelity Charitable?

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Transferring crypto out of a Fidelity Crypto℠ account
Transferring crypto into a Fidelity Crypto℠ account
Can I make a crypto donation from my Fidelity Crypto℠ account to Fidelity Charitable?

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Learn about crypto

What is cryptocurrency?
What is a blockchain?
What can you do with cryptocurrencies?

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What is bitcoin?
Who created Bitcoin?
How does the Bitcoin network work?

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What is Ethereum?
Who created Ethereum?
What is Ether?

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Dive deeper into crypto

Check out articles, news, videos, podcasts, webinars, and more.

For more on crypto, visit Learn

Screenshots are for illustrative purposes.

You will not be charged a commission on bitcoin or ether ("crypto") trades placed through Fidelity Crypto. Fidelity Digital Assets will collect a spread (assessed at no more than 1%) calculated as the difference between the price at which you buy or sell crypto in your Fidelity Crypto account and the price at which Fidelity Digital Assets fills your order. This spread will be reflected in your execution price. For an initial period, Fidelity Digital Assets may in its discretion decide not to charge a spread. Fees are subject to change.

Fidelity Crypto℠ is offered by Fidelity Digital Assets℠

Investing involves risk, including risk of loss.

Crypto is highly volatile, can become illiquid at any time, and are for investors with a high risk tolerance. Investors in crypto could lose the entire value of their investment.

Cryptocurrency Risk Disclosures

Custody and trading of crypto are provided by Fidelity Digital Asset Services, LLC, a New York State-chartered limited liability trust company (NMLS ID 1773897) ("Fidelity Digital Assets"). Crypto is not insured by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation ("SIPC").

Brokerage services in support of securities trading are provided by Fidelity Brokerage Services LLC ("FBS"), and related custody services are provided by National Financial Services LLC ("NFS"), each a registered broker-dealer and member of SIPC. Neither FBS nor NFS offer crypto nor provide trading or custody services for such assets.

Fidelity does not provide legal or tax advice. The information herein is general in nature and should not be considered legal or tax advice. Consult an attorney or tax professional regarding your specific situation.

Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917

Fidelity Crypto and Fidelity Digital Assets are service marks of FMR LLC.

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