We're committed to your security

We safeguard your accounts with strong encryption, firewalls, secure email, and proactive 24/7 system surveillance.

Additional security protection against fraud

We offer these extra measures for the different ways you do business with us.

For online access:
download an app for security codes to use in addition to your username and password.

For some sensitive transactions:
a security code is sent via text or voice call to your phone, to verify your identity.

See more of our security measures

For when you call us:
voice recognition technology for account security, as unique as your voice.

We're proud of the trust you place in Fidelity and want to ensure that you have peace of mind when doing business with us. That's why we offer this guarantee: We will reimburse you for any financial losses that result from unauthorized activity on your accounts.


How strong are your passwords?

If you use the same username or password at Fidelity and other online sites, your accounts could be at risk. Use strong, different passwords for each of your online accounts.

Take additional steps for your protection