We're committed to using the latest technology to guard your information and accounts. We also provide opportunities for you to enhance our security measures by taking some actions on your own. Learn what you can do:
Fidelity Customer Protection Guarantee
We're proud of the trust you place in Fidelity and want to ensure that you have peace of mind when doing business with us. That's why we offer this guarantee: We will reimburse you for any financial losses that result from unauthorized activity on your accounts.
Let's work together against online threats
Online security is a shared responsibility. We believe that having a close partnership with you helps keep you safe.
How we protect you
Safeguarding your assets and information is one of our company's fundamental priorities. Here are just some of the tools we use to ensure that every visit to Fidelity is safe:
- Strong encryption
- Secure email
- Proactive 24/7 system surveillance
Learn how to avoid cyber security attacks such as phishing, a common kind of email fraud that's sometimes difficult to identify. OnGuardOnline.gov has created a quiz to help you learn the signs of phishing and what to do when you encounter them.
Avoid Reusing Passwords
You have probably heard about data breaches in the news but may not have considered how they relate to your own online security. If you're reusing your Fidelity username or password for social media sites or your other online accounts, and any of these other accounts are breached, your Fidelity account could also be at risk. If hackers get this information, they can easily identify multiple places and ways to use it, including on Fidelity.com. Reusing passwords is never a good idea. Make sure to use different, unique passwords for each of your accounts and change your passwords periodically.
Symantec Validation and ID Protection (VIP) Access
With Symantec Validation and ID Protection (VIP) Access, you'll receive a randomly generated code to use in addition to your username and password when logging in.
Sign up for eDelivery
Receiving your statements via email helps ensure that only you will see them.