What is 2-factor authentication (2FA)?
With 2-factor authentication, an extra layer of security is added to your account to prevent someone from logging in, even if they have your password.
If you're enrolled in Symantec® VIP (SVIP) Access, you'll receive your challenge through SVIP; if not, you’ll receive a randomized 6-digit security code each time you attempt to log in. You can choose to receive your security code through one of two ways: by text or voice call to your mobile phone (or an alternate phone number).
What is the benefit of 2FA?
The safety of our customers' personal information is a top priority at Fidelity, and with an increase in the risk of password and identity thefts through tactics such as phishing, 2FA is critical as we continue to protect client data. This next-level security layer reduces identity and fraud risks by making it harder for cyber criminals to get access to accounts and personal information.
We continuously look to improve the customer experience while also ensuring the security of client data.
See which added security option is best for you─2FA by text or call or 2FA by VIP Access—and how to start today.