Take Precautions at Home

Don't underestimate the importance of safeguarding your personal devices and accounts against malicious attacks. Practice smart security by following these tips:

Your mobile devices

The security of your mobile device is just as important as that of your laptop or desktop. Consider these tips to help keep it safe:

  • Add your mobile phone number to your Fidelity account for added security.
  • Always activate a PIN or lock function for your mobile device— A PIN is the simplest and most important thing you can do to ensure security on your mobile device, especially if it's lost or stolen.
  • Be judicious when downloading apps— Some apps can contain malware designed to steal your personal and financial information. Review permissions at the time of installation to decide if you're comfortable granting access requested by that application. Read other user reviews and comments to see if anything suspicious has been reported about the app.
  • Install antivirus software— Fidelity customers using Android TM devices can download McAfee Mobile Security on their phones or tablets as well as using the antivirus software on their computers. Download McAfee software
  • Keep your software, apps updated— When your mobile device's manufacturer has software and application updates to combat security risks, download them as they become available.

Your phone account

Your phone has become an important part of security protocol and is the "master key" to accessing online accounts and information. Take steps to help protect your identity and online information, when using your phone:

  • Ask your telecom provider about ways to better secure your phone account , especially verifying your identity with a PIN or two-factor authentication to make changes, route phone calls, forward messages, or port your number.
  • Learn signs that your phone may be hacked —For example, if your phone stops receiving a signal and says “emergency calls only” or “no network,” even after you restart your phone, contact your mobile carrier to see if your account has been compromised.

Your personal computer

Your home computer is likely where you conduct a lot of your business with Fidelity and other companies. That's why it's important to protect it from viruses and spyware.

Fidelity recommends using an anti-virus software on your personal computer that can scan your computer on a regular basis to catch and remove any threats. You can Learn more and see current offers from McAfee, one such commercial anti-virus software provider.

Most major software companies regularly release updates or patches to their operating systems to repair security problems. It's a good idea to keep your system and applications updated with the latest patches and releases. Popular applications are often targets for hackers. Some examples include:

  • Web browsers including Microsoft® Internet Explorer, Google® Chrome, Mozilla® Firefox, and Apple® Safari®
  • Microsoft® Office
  • Adobe Acrobat Reader
  • Adobe Flash Player

We suggest setting your computer to receive automatic updates whenever possible to receive these updates with no effort.

Connecting to the Internet

Using a wireless network at home is convenient, but leaving it unsecured is an opportunity for cyber criminals to hook in and discover sensitive information. Make sure to protect your network by adding a unique password and only give it out to people you trust. Consider changing this password from time to time. You can also contact your wireless software vendor about stronger encryption.