How to Update Your Security Questions & Answers

Every time you update your password, you'll need to answer the personalized security questions that you've previously provided on Fidelity.com. It's easy to change your security questions and answers once you've logged into your account.

Why do I need to set up security questions & answers?

Security questions help Fidelity ensure it's really you accessing your account. When we notice an attempt to log in to Fidelity.com from an unrecognized computer, we may ask you to answer enhanced security questions to help protect your account. Security questions and answers also enable you to reset your login information yourself.

What do I need to know?

Typically, you'll set up your security questions when you open your account. If you choose not to set up security questions at that time, you'll be prompted to do so the next time you log in.

You can select new security questions or change your answers to existing questions at any time on Your ProfileLog In Required.

You can establish up to four security questions. After that, you'll be prompted for your Fidelity password for your changes to take effect.

Keep the following in mind when you create your security questions:

  • Choose questions with answers that are easy for you to remember but difficult for others to guess.
  • Don't share your security questions and answers with anyone.
  • Answers are not case sensitive.

What to expect

After you submit your answers to the security questions, you'll get a confirmation within a few days via email or U.S. Mail depending on your delivery preferences.