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Communication services: Room to run

Key takeaways

  • The communication services sector has posted strong results in the past year, thanks to recovering earnings and enthusiasm over the promise of artificial intelligence (AI).
  • Even after the sector’s strong performance, valuations generally remain reasonable—pointing to the potential for further runway.
  • New developments in generative AI could drive further efficiencies in digital content and advertising, deepening the relationships between customers and companies that have already been driving results for the past decade in the sector.
  • These trends could also provide a tailwind for the wireless and broadband providers that make increased digital connectivity possible.

Communication services had a breakaway year in 2023.

The sector—which includes companies like Meta Platforms () and Google-parent Alphabet ()—was in part riding a rebound from the previous year’s poor performance, and in part soaring on investors’ enthusiasm over artificial intelligence (AI).

Yet even after the year’s strong performance, the sector could be heading into 2024 with open runway still ahead of it. As of late 2023, sector valuations were still attractive and earnings estimates had been moving in a positive direction. And even though earnings have been reaching record levels and many stocks have shown momentum, the sector still hasn’t returned to prior peak stock prices.

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2023: Earnings recovery and a lift from AI enthusiasm

While the sector has seemed to have the wind at its back in recent months, that wasn’t the case a year ago. Sector performance was so poor in 2022 that it was dubbed the year of the “tech wreck” (many communication services companies are popularly thought of as tech companies). That year’s poor performance was owed to a combination of issues, including falling spending on digital advertising (which is the lifeblood of revenues for many communication services companies), rising expenses, slowing earnings, and a shift in investor preferences.

But in 2023, the winds shifted again. Digital advertising began to rebound, communications companies reined in spending, earnings bottomed out and began to recover, and mega-cap communications stocks came back into favor—partly due to a sense that the Fed’s rate-hike cycle was nearing its end, and partly due to investor interest in companies at the forefront of advances in generative AI. As of mid December, communication services was in second place for performance among all sectors (just behind technology).

Chart shows year-to-date price performance of the communication services sector, versus that of the S&P 500. As of December 8, communication services had gained 46.51%, compared to the 19.92% gain for the S&P.
Past performance is no guarantee of future results. Communication services sector performance is represented by the S&P Communication Services Select Sector Index. Data as of December 8, 2023. Source: S&P Dow Jones Indices, a division of S&P Global.

2024: Potential opportunities in AI—and beyond

Communication services offers a diverse array of companies, ranging from more economically sensitive businesses, such as digital and traditional advertising, to areas that are less so, including wireless and broadband service providers. Across this spectrum, I believe that there are many specific investment opportunities among companies that can benefit from growth in digital services and demand for faster broadband.

Of course, there is no trend that garners as much hype, but also as much promise, as AI. While buzzwords like “generative AI” may have only rocketed into mainstream headlines in the past year, AI had actually already been driving growth in this sector for more than a decade. I believe that several communication services companies could be well positioned to benefit from the continued evolution of generative AI capabilities.

Among the sector’s media and internet companies, the success of digital advertising has come from machine learning, a branch of AI that uses data and algorithms to make predictions about human behavior—helping to optimize recommendations for content (and ads) to show. With machine-learning capabilities, firms like Meta Platforms, parent company of Facebook and Instagram, and Alphabet, parent company of Google, have been able to offer consumers hyper-personalized experiences based on their search, purchase, and viewing history—fostering greater engagement and better ad targeting. By unlocking this hyper-personalization, AI has already been driving much better efficiency and incredible value in connecting businesses with consumers to drive revenue.

Further advances in AI should increase these efficiencies. For example, the recent developments in generative AI could help advertisers home in on not just who to target with ads, but how to target them—such as by generating text, images, video, or audio that is personalized and designed to encourage users to take action. This could spell benefits for companies that sell digital ad space.

The communication services companies that may be uniquely positioned to harness the power of generative AI may be ones that have access to significant computing power, engineering talent specialized in AI, and massive amounts of data required to customize AI-driven models. Distribution may play an important role in introducing new generative AI experiences at scale, which could lend an advantage to the largest companies—such as ones that have daily interactions with billions of global users. Companies that have illustrated this investment thesis include Meta and Alphabet.

Fund top holdings1

Top-10 holdings of the Fidelity® Select Communication Services Portfolio () as of October 31, 2023:

  • 24.0% – Meta Platforms Inc. ()
  • 19.1% – Alphabet Inc. ()
  • 6.8% – Netflix Inc. ()
  • 5.0% – Walt Disney Co. ()
  • 4.9% – AT&T Inc. ()
  • 4.3% – Liberty Broadband Corp. ()
  • 4.3% – Inc. ()
  • 4.2% – Charter Communications Inc. ()
  • 3.1% – T-Mobile US Inc. ()
  • 2.8% – Uber Technologies Inc. ()

(See the most recent fund information.)

These tailwinds could be felt beyond just the realm of digital advertising. Communication services also includes telecom, cable, and satellite companies. As digital engagement continues to grow, so does demand for connectivity, which could benefit providers that can most cost-effectively deliver high-quality, fast broadband service through fiber or 5G networks. Companies that have illustrated this investment thesis include cable providers Liberty Broadband () and Charter Communications (), as well as telecommunications companies like T-Mobile () that have profitably grown market share while meeting the needs of customers interested in faster speeds. As AI facilitates the creation of new content, products, and services, these dense networks may remain vital in linking companies to customers looking to shop, learn, work, and relax.

Exciting trends point to a potentially promising outlook

It is difficult to predict any sector’s performance over a given time period, either in relative or absolute terms. And it’s similarly futile to try to guess what areas of the market investors will favor in a particular year. But in my opinion, positive momentum, reasonable valuations, healthy earnings, and a solid long-term tailwind seem to create a constructive setup for communication services in the year ahead.

Generative AI is a new chapter with the potential to drive incremental engagement and enhance relationships between companies and consumers with increasing efficiency. Ultimately, the success of AI will be measured by its ability to delight and engage consumers and to make businesses more productive. The communication services sector has many companies at the forefront of this trend, as well as the infrastructure to support an increasingly digital economy.

Matt Drukker

Matt Drukker is a portfolio manager and research analyst in the Equity division at Fidelity Investments.

In this role, Mr. Drukker manages the Fidelity Select Communication Services Portfolio, Fidelity Communication Services Central Fund, VIP Communications Services Portfolio, and Fidelity Select Wireless Portfolio. Additionally, he is responsible for covering the communication services sector including telecom, media, video games, and large-cap internet and media stocks.

Prior to assuming his current responsibilities, Mr. Drukker managed the Fidelity Select Telecommunications Portfolio and co-managed Select Wireless Portfolio. In addition, he covered the restaurant industry and was responsible for managing the communication services sub-portfolio of the Fidelity Stock Selector All Cap Fund. Previously, he was an intern in Fidelity's Equity Research division.

Before joining Fidelity full time in 2007, Mr. Drukker was an investment banker in New York, specializing in mergers and acquisitions and capital raising for financial institutions. He has been in the financial industry since 1999.

Mr. Drukker earned his bachelor of arts degree in economics from Williams College and his master of business administration degree in finance from The Wharton School of the University of Pennsylvania.

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Before investing, consider the funds' investment objectives, risks, charges, and expenses. Contact Fidelity for a prospectus or, if available, a summary prospectus containing this information. Read it carefully. 1. Any holdings, asset allocation, diversification breakdowns or other composition data shown are as of the date indicated and are subject to change at any time. They may not be representative of the fund's current or future investments. The Top Ten holdings do not include money market instruments or futures contracts, if any. Depository receipts are normally combined with the underlying security. Some breakdowns may be intentionally limited to a particular asset class or other subset of the fund's entire portfolio, particularly in multi-asset class funds where the attributes of the equity and fixed income portions are different. Under the asset allocation section, international (or foreign) assets may be reported differently depending on how an investment option reports its holdings. Some do not report international (or foreign) holdings here, but instead report them in a "Regional Diversification" section. Some report them in this section in addition to the equity, bond and other allocation shown. Others report international (or foreign) holding as a subset of the equity and bond allocations shown. If the allocation without the foreign component equals (or rounds to) 100%, then international (or foreign) is a subset of the equity and bond percentage shown.

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Past performance is no guarantee of future results.

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Because of its narrow focus, sector investing tends to be more volatile than investments that diversify across many sectors and companies. Sector investing is also subject to the additional risks associated with its particular industry. The communication services industries can be significantly affected by government regulation, intense competition, technology changes and general economic conditions, consumer and business confidence and spending, and changes in consumer and business preferences. Foreign securities are subject to interest rate, currency exchange rate, economic, and political risks. The fund may have additional volatility because of its narrow concentration in a specific industry. Non-diversified funds that focus on a relatively small number of stocks tend to be more volatile than diversified funds. The S&P 500® Index is a market capitalization-weighted index of 500 common stocks chosen for market size, liquidity, and industry group representation to represent US equity performance. The S&P Communications Services Select Sector index comprises those companies included in the S&P 500 that are classified as members of the communications services sector, with capping applied to ensure diversification among companies within the index.

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