Leading indicators of enduring family harmony

Family engagement around financial topics can predict the future of family relationships.

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Key takeaways

  • Money→Wealth→Estate Planning is a developmental arena through which all of life passes.
  • Families sometimes experience negative future outcomes they didn’t realize were brewing, such as surprises, silence, resentment, anger, strained or even severed communication and relationships.
  • Leading indicators give families a tool for assessing and reflecting on whether their current approach to navigating Money→Wealth→Estate Planning discussions will foster enduring family harmony.

We live in a world of feedback. We have instant access to vital signs for health, warning systems for safety, and directional tools for navigation. In each case, we are receiving leading indicators of long-term outcomes: information available now that can help us know where we are headed in the future.

Unfortunately, there aren’t technology feedback systems for relationships. As a result, families sometimes experience negative future outcomes—surprises, silence, resentment, anger, strained or even severed communication and relationships—that they didn’t realize were brewing.

Nowhere is this more true than in a family’s all-of-life engagement around Money→Wealth→Estate Planning. That’s why the Fidelity Center for Family Engagement (FCFE) identified 5 leading indicators of enduring family harmony to help us all navigate these important developmental topics.

The descriptions and reflective prompts that follow provide the indicators to guide your individual and collective reflections on your family’s current engagement practices around Money→Wealth→Estate Planning. Use those insights to identify areas where intentional skill building may be beneficial.

1. Dialogue: Creating shared meaning

DIALOGUE: Indicator reflections

Do your family members...

Q: naturally engage around Money→Wealth→Estate Planning topics?
Q: ask about and honor the feelings and views of other family members?
Q: hold strong opinions in a way that makes family members feel it is safe to engage?
Q: talk in a way that creates deeper understanding and generates new insights?

What it is: Dialogue is not just talking. The word’s Greek roots mean “talking through.” Talking through Money→Wealth→Estate Planning topics means engaging and understanding each other's perspectives, exploring the impact of decisions, and aligning around interests and outcomes. In dialogue, individuals avoid problematic modes of communication, such as debating opinions, telling versus asking, or leveraging emotions to get their own way.leading_indicators_harmony_1_dialog

Why it matters: If your family can really dialogue around Money→Wealth→Estate Planning topics—like wishes, fears, lifestyle, values, decision making, impact, and fulfillment—you can create shared meaning, enrich your relationships through time, and avoid unintended outcomes.

What you can do: Dialogue is a skill-based sport. An inexperienced skier wouldn’t head down a black diamond trail, but we often jump into black diamond conversations—those that are complex, emotional, and loaded with family history—without the skills to navigate them. Instead, to “dialogue,” you must identify the skills you need, practice “bunny slope” topics first, and then work your way up to the harder ones, just like you would in any arena of excellence.

2. Story: Creating shared understanding

STORY: Indicator reflections

Do your family members...

Q: engage in the emotional and meaningful parts of the family story?
Q: tell the good and the bad parts of the family story?
Q: allow everyone’s version of the family story to be told and heard?
Q: step into—not over—other family members’ lives and embrace their stories?

What it is: Families are defined and described by their story. In psychology, the family narrative is said to be the emotional and psychological story of our lives. But there is never just one story. Your family’s story is composed of many individual stories and collective experiences. How your family thinks and talks about Money→Wealth→Estate Planning through time becomes an important part of your story. It is a touchstone for multiple generations.leading_indicators_harmony_2_story

Why it matters: Developing a shared understanding of your family story helps build intimacy. In Money→Wealth→Estate Planning, talking through your stories around buying things, saving, investing, helping and gifting, planning for the future, and passing money on shape your current and future family story.

What you can do: Ask your family members about their version of the family story. Just listen. Don’t interpret or judge their story. Hear the successes and failures, pain and healing, the good and the bad. Integrated family stories honor multiple viewpoints. Focus on the emotional, meaningful parts of a story, not just the facts. Find one keyword and ask a follow-up question using that word: “What did that failure feel like?” or “What made that important to you?”

3. Collective: Creating shared identity

COLLECTIVE: Indicator reflections

Do your family members...

Q: allow others to share their views on topics that are important to them?
Q: give others a full range of choices without recrimination for their decisions?
Q: create an atmosphere where people own their responsibilities, rather than blaming others?
Q: cultivate positive views that give others the benefit of the doubt?

What it is: There is always a “me” and an “us” in a family experience. As an individual, you have your own thoughts, feelings, and wishes. You are also part of a larger group that has its own collective beliefs, expectations, and loyalties. And those different perspectives are not always aligned. Emotional development and health come from being able to hold the “me” and the “us” in tension, not living too much on one side or the other, including with Money→Wealth→Estate Planning.leading_indicators_harmony_3_collective

Why it matters: Families that can grow to honor and talk about the “me” and “us” similarities and differences find more enduring health and harmony. This is particularly important for your family journey from parent-child relationships to adult peership, which are relationships based on mutual love, respect, feedback, and dialogue regardless of varying ages, roles, genders, or decision rights. Peership is the developmental goal of families.

What you can do: When raising Money→Wealth→Estate Planning topics for discussion with your family, be intentional about giving a peership voice to family members and clarifying who has a vote or decision depending on the topic and life stage. This practice will help your family hold the “me” and “us” in tension when having important or hard conversations in the future.

4. Life events: Embrace transitions

LIFE EVENTS: Indicator reflections

Do your family members...

Q: think ahead about the individual and family significance of life events?
Q: discuss and define what it means to be together as they move through life stages?
Q: practice openness about the financial and life decisions that impact their lives?
Q: allow others to evolve in their roles and views through time?

What it is: Life events, such as birthdays, graduations, weddings, and holidays, hold significance and meaning for us all as individuals and families. How you engage verbally, emotionally, and functionally around life events is a key driver of intimacy and connection through time. Life events also have important Money→Wealth→Estate Planning topics attached to them, which makes them a gateway into developmental conversations.leading_indicators_harmony_4_life_events

Why it matters: It is easy to step over the significance of life events and allow functional planning and execution to become the emphasis rather than focus on the intimacy of the event. When life events intersect with Money→Wealth→Estate Planning, they can become complex and emotionally loaded. Teasing out the complexity from the significance of the event allows your family to foster connection and intimacy.

What you can do: Anticipate the significance of upcoming life events. Think about what opportunities and emotions they represent. And consider how your family history influences patterns of behavior today, such as who calls whom when important life events occur or how you talk about money, gifts, and appreciation. Aim for transparency and be willing to be vulnerable whenever your family marks a major life event.

5. Family alignment: Creating shared purpose

ALIGNMENT: Indicator reflections

Do your family members...

Q: successfully hear wishes and envision the future together?
Q: use clear guiding principles as touchstones for family decision-making?
Q: understand the importance of vulnerability and bringing their whole selves to conversations?
Q: trust the process and allow the future to unfold?

What it is: The objective of alignment is to elevate conversations above debate or a drive to agree on specific outcomes. Alignment has 4 separate parts you can practice. First, establish a shared vision by hearing family members’ wishes. Then, co-create principles to guide the conversation and decision-making. Then, intentionally share your vulnerabilities—feelings, concerns, and hopes—about the process or outcomes. Finally, discuss what it means to trust the process, which includes understanding that there will be obstacles, challenges, and disappointments on the path toward achieving your shared vision.leading_indicators_harmony_5_alignment

Why it matters: Your family can better navigate the most important Money→Wealth→Estate Planning matters, such as marriages and prenuptials, in-law relationships, planning, and end-of-life wishes, when you align around a shared purpose for the future.

What you can do: Be more intentional about your family’s conversational process. Don’t just jump into important life-changing topics. A colloquialism we often use is this: “Have the right people talking about the right things in the right way at the right time.” The practices of alignment—combined with the skills of dialogue—can ensure you do just that.

Working toward family harmony

Each of these 5 leading indicators can be a reflective guide in your family journey toward more intimate communication and connection around Money→Wealth→Estate Planning. By working with your financial advisor, you can incorporate these leading indicators and practices into your family engagement to help you move closer to one of life’s most elusive and rewarding destinations: enduring family harmony.

About the author

Dr. Timothy Habbershon is a Managing Director at Fidelity Investments and is the founder and leader of the Fidelity Center for Family Engagement. For more than 25 years, Dr. Habbershon has been an advisor, consultant, and coach to ownership and management teams of large family-controlled firms and family offices worldwide, focusing on their family and organizational transitions. He is also Adjunct Professor of Entrepreneurship at Babson College and serves on the boards of a number of family-owned companies. Prior to joining Fidelity Investments, he founded 3 institutes for enterprising families at the Beacom School of Business at the University of South Dakota, the Wharton School of the University of Pennsylvania, and Babson College, where he also founded a global applied research initiative, the STEP Project. The opinions expressed are those of the author and do not necessarily reflect those of Fidelity Investments.

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