Accounts & Trade FAQs: Summary

  • How do I trade?

    It's easy. Launch a trade ticket from anywhere in the new experience by selecting Trade in the black bar on top of each page. Trade from the Positions tab by selecting a security that you would like to trade to expand the row and show the Trade button.

  • Why did you change the Accounts & Trade section of and what new features can I expect?

    We redesigned our website to make it easier for you to manage your Fidelity accounts, with simpler navigation, quick access to common tasks, and a consistent experience across all your devices.

    We understand that changing the way you use can be a source of frustration. That’s why we've created resources to help you through all the changes, including a video tour, webinars and FAQs. Learn more about the new Accounts & Trade experience.

    Because we take even the smallest changes to our website seriously, we encourage you to let us know how we're doing. Use the Feedback bar on the right side of your screen to tell us how we can make your experience even better.

  • What kind of accounts are displayed on the Summary tab?

    The Summary tab displays Fidelity personal investing accounts (such as brokerage or mutual fund accounts), workplace savings accounts (like a 401(k) or 403(b) account), and Fidelity accounts you don't own but are authorized to view. Along with the accounts listing, you'll also find a link to the Fidelity Charitable website to view information about a giving account.

  • My account indicates I need to activate it. What is this account?

    We may need to gather additional information, confirmation, and agreement from you before your account is active, or accessible, online. Currently, two types of accounts commonly need to be activated:

    • A Rollover IRA established by a former employer to hold non-Roth retirement plan assets
    • A Roth IRA established by a former employer to hold Roth source retirement plan assets

    Rollover IRA or Roth IRAs

    If your Rollover IRA or Roth IRA was established for you by the plan sponsor of your former employer's retirement savings plan, you must activate your account before you can make transactions.

    Eligible assets rolled over to your Rollover IRA or Roth IRA were deposited in the default core position of your new Fidelity IRA. Once your IRA is activated, you can invest your assets in mutual funds or other securities. The Fidelity Brokerage Retirement Account Customer Agreement, located in the Agree to Terms section of the online activation process, has more information.

    A Rollover IRA is a type of individual retirement account specifically designated to hold assets from employer-sponsored retirement plans like 401(k)s, 403(b)s, or defined benefit pension plans. With a Rollover IRA, your retirement savings remain invested tax-deferred. The rollover of your retirement assets from your former employer's plan to this Rollover IRA is not a taxable event.

    A Roth IRA is a type of individual retirement account that can provide federally tax-free growth and withdrawals provided certain conditions are met. Eligible assets from a Roth account (i.e., Roth 401(k)) in your employer-sponsored workplace plan can only be rolled into a Roth IRA. The rollover of your retirement assets from your former employer's plan to this Roth IRA is not a taxable event. Although not applicable to rollovers, note that there are income and eligibility requirements to make contributions to a Roth IRA.

  • How do I view the details of a personal investing account?

    Select the account name of a personal investing account to view summary details for that account, including net worth, gain/loss information, asset allocation, and top movers.

    For details on the account’s holdings, select the Positions tab to display symbol, last price, gain/loss information, current value, quantity, cost basis, and 52-week high/low. Select the row of a specific security to expose more information, such as how the the security’s value was calculated. Additional account details are available by selecting other tabs, including Balances, which displays the value of securities in the account; and Activity, which displays orders, pending transfers, and history information.

  • How do I view the details of a workplace savings account?

    Select the account name of a workplace savings account to display details for that account via NetBenefits®. Use the QuickLinks dropdown list for additional information, such as investment performance, transaction history, online statements, and plan information and documents. The dropdown list also includes links to contributions, investments, loans and withdrawals, and electronic payments.

  • How do I view my employee benefits information?

    Select the Employer Benefits icon on the top right to access your workplace savings account and employee benefits information, including pension, health and insurance, and NetBenefits®.

    If you have a relationship with a Fidelity representative through one of the groups listed below, select the icon next to your Fidelity representative's name and group. The dropdown options will include links to Employer Benefits Summary and Tools and Learning. The Fidelity groups include the following:

    • Fidelity Private Wealth Services
    • Fidelity Private Client Group
    • Fidelity Executive Services
    • Fidelity Premium Services
    • Fidelity Active Trader VIP
    • Active Trader Services
    • Advisor Managed Accounts
    • Portfolio Advisory Services
  • How can I hide an account?

    You can hide certain accounts by selecting the Customize link above the listing of your accounts. Under "Name and group your accounts," an option to "Hide this account" will be available for the accounts you can hide individually, such as those with a zero balance, credit card accounts, or other accounts you're authorized to view. Check the box for the accounts you want to hide. You can also hide your account balances and today's change, or hide your workplace savings accounts such as 401(k) or 403(b) accounts, by checking the appropriate box under "Set your display preferences."

  • How can I name and group the accounts on my Summary tab?

    To create account nicknames or to group your accounts, use the Customize link at the top of your list of accounts. There, you'll be able to:

    • Give an account a nickname
    • Group your accounts to suit your needs
    • Create custom names for your account groups
  • How can I create custom groups to organize my accounts?

    To create your own groups, select the Customize link above the listing of your accounts. Under "Create a custom group," use the field provided to name a custom group. Once the custom group is created, it will appear in the dropdown next to each account. You can then select that group from the dropdown for each individual account you want to add to that group. You may create up to 10 custom groups. You can delete a custom account group, but you cannot delete a default account group.

  • Why can't I nickname an account?

    Restricted Stock Award plans (RSA), Stock Appreciation Rights plans (SAR), Stock Purchase Plans (SPP), Stock Option Plans (SOP), and Giving Accounts cannot be given a nickname on your list of accounts.

  • Why can't I move an account to a new group?

    Restricted Stock Award plans (RSA), Stock Appreciation Rights plans (SAR), Stock Purchase Plans (SPP), Stock Option Plans (SOP), and Giving Accounts cannot be moved to a custom group on the Summary tab.

  • How do I increase the font size of text on the Summary tab?

    To increase font size (or zoom in on the page) in most popular web browsers, press and hold Ctrl while pressing the "+" button on your keyboard. To decrease font size (or zoom out), press and hold Ctrl while pressing the "-" button. For Mac users, use the Command and "+" or "-" keys instead. You can also adjust font size using your browser's settings.