Accounts & Trade FAQs: Activity Orders
How do I view my orders and other recent account activity?
The Activity tab lets you view open and closed orders, and provides activity and recent transaction information across all of your accounts.
What order information can I view online?
By selecting the Activity tab, then Orders, you can view the following information:
- Brokerage accounts: View all orders placed during standard and extended market hours along with the order status (open, filled, or canceled) and order specifics such as Action (buy, sell, short sale), Symbol, Quantity, Order Type (market, limit, stop loss, stop limit, trailing stop loss, or trailing stop limit), Time-in-Force (day, GTC), etc.
- Mutual fund accounts: View all open orders, cancellations placed today, and orders executed today.
- Annuities: Orders are pending transactions. You can see all open orders for an annuity. The orders list includes orders placed using Fidelity.com, orders placed by phone and mail, and any automatically generated orders (e.g., automatic rebalance, annual fee, etc.).
How can I get information about Fidelity electronic funds transfer (EFT) transactions in brokerage and college savings plan accounts?
Fidelity EFT transactions in brokerage and 529 college savings plan accounts are not displayed on the Activity tab under Orders. Call a Fidelity representative at 800-544-6666 for information about a brokerage account EFT request, or 800-544-1914 for information about a college savings plan account EFT request.
How do I view recent updates to my orders?
The Activity tab is not automatically updated. To see recent order status changes, select the Refresh icon.
How can I cancel a pending order?
You can attempt to cancel an open or partially filled order for most types of securities. To attempt to cancel an order that has not yet executed, select the order, then select the Cancel button that displays under the row. Review the order details in the Attempt to Cancel box and select Yes if this is the order you want to cancel.
You’ll see a Cancel Order Placed message, identified by a unique cancellation order number. Confirmation of a cancellation order does not necessarily mean the order has been canceled, only that an attempt to cancel the order has been placed.
For mutual fund cross family trades, your order first appears as a single order identifying both the sell and the buy. You can attempt to cancel the entire order at this time. When the sell executes, the orders will appear as a separate sell and buy order. You can attempt to cancel only the buy order at this time.
All orders pending cancellation are subject to previous execution of the original order. Attempts to cancel orders are performed on a best efforts basis. There is no guarantee that an open order can be canceled, in whole or in part.
What happens if I fail to cancel an order?
Fidelity cannot be responsible for any executed orders that you fail to cancel. A transaction resulting from a failure to cancel an order will be applied to your account, and you will be responsible.
What does it mean to cancel and replace an order?
When you attempt to cancel and replace, or change, an order, you attempt to cancel the order and replace it with another order. The replacement order can be a market, limit, stop loss, or stop limit order. If the replacement order is a stop limit order, you must specify both the Stop Price and the Limit Price on the new order, which can be the same or different amounts.
For orders placed during the Extended-Hours session, you can only change the Quantity and Amount fields while the only time-in-force permitted for these orders is Day.
Attempts to cancel and replace orders are performed on a best efforts basis. There is no guarantee that an open order can be canceled and replaced, in whole or in part.
Note: Market, limit, stop loss, and stop limit orders cannot be replaced with a Trailing Stop order. Also, Trailing Stop orders can only be a replaced with another Trailing Stop order and cannot be replaced with a market, limit, stop loss, or stop limit order.
Can Fidelity cancel limit orders?
Yes, Fidelity reserves the right (but is not obligated) to cancel open orders when the limit price becomes unrealistic in relation to the market price. A cancellation notice will be mailed to you promptly in this event, and you may place a new order if you wish.
Does placing a substitute order automatically cancel a previous order?
No, orders are not canceled automatically by an identical order or an order at a different price for the same security. You must cancel a previous order if you place a substitute order.
What kinds of cancellations do I have to call a Fidelity rep to handle?
You must call a Fidelity representative to place the following orders:
- Cancel and replace a mutual fund order in a brokerage account
- Cancel and replace an order in a mutual fund account
- Cancel a brokerage account Fidelity Electronic Funds Transfer request
- Cancel, or cancel and replace, an Electronic Funds Transfer request in a college savings plan, IRA, or non-eligible mutual fund
- Cancel and replace a bond order
- Cancel and replace a fixed income order
- Cancel an exercise and hold or exercise and sell stock option order
- Cancel, or cancel and replace, an annuity order
How can I cancel, or cancel and replace, an annuity order?
To attempt to cancel, or cancel and replace, an annuity order, call an annuity representative before market close (usually 4 p.m. ET, Monday through Friday), at 800-634-9361.
How do I view tax lot shares for a pending order?
If you specified tax lot shares as part of an order, select the order, then select Specified Lot Details under the order's details. Specific shares information is also printed on the confirmation that Fidelity mails to you, and is included on the online confirmation you receive after an order executes.
How do I change the quantity for a specific shares order?
To change an order and specify tax lot shares, cancel the original order and enter a new order specifying the tax lot shares again. You must wait until the original order has been canceled (has a status of Canceled) before placing a replacement order. Otherwise, both the original and the replacement order might be filled.
Can I specify tax lot shares when placing a cancel and replace order?
No, if you attempt to change the quantity for an order with specified tax lot shares by canceling and replacing, the replacement order will have no tax lot shares specified. The shares will be sold using the first in/first out (FIFO) accounting method.
Can I specify or change tax lots after a trade executes?
Yes, you can specify different lots to be depleted on a closing trade the day after it executes by utilizing the Reassign Lots feature. You may select from the lots available at the time the trade executed if they have not been reassigned in another trade. Lot reassignments must be made by 9 p.m. ET on settlement date.
Reassigning lots on a trade does not impact the price at which the trade executed, but it may impact performance and tax reporting on your trading activity.
How do mutual fund trades between two fund families price and execute?
When using the proceeds of a mutual fund sale to purchase another mutual fund in a different family, the sell side of the order is executed at the next available price. For most mutual fund orders placed before 4 p.m. ET, this price is typically the current day's closing price. The buy side of the order gets placed after the sell side executes. Since the settlement date for the sale is one business day after the trade was entered, you receive the next business day's price for the purchase.
How do I sign up for average price trade reporting?
Accounts are not automatically enrolled in average price trade reporting. You can add this feature to your account by calling your Fidelity representative at 800-544-6666.
Why does Fidelity offer average price trade reporting?
To ensure that you are receiving the best execution prices on your orders, Fidelity may need to execute your order in multiple executions. Learn more about Fidelity's Commitment to Execution Quality.
Multiple executions of your order result in more records to keep track of. Average price trade reporting is designed to simplify recordkeeping and reduce the amount of correspondence you receive.
Average price trade reporting may be particularly helpful if you place orders that receive multiple executions, but don't necessarily care to see every individual execution on all of your records. If you prefer to see each execution of each order on all of your records, the average price trade reporting feature may not be for you. By default, accounts are not automatically enrolled in average price trade reporting.
What types of trades are eligible for average price trade reporting?
Buy and sell orders for domestic stocks and options are eligible for average price trade reporting. Fixed income orders are not eligible.
Are there any stock or option orders that aren't eligible for average price trade reporting?
Closing transactions in which specific tax lots are selected are not eligible for average pricing. If you submit a specific share closing trade, opening trades for that same position on that day may not be eligible for average pricing.
When does the average price update take place?
The average pricing of trades takes place via a nightly update. During the day the order is executed, you are able to see all of the executions of your trade on your Orders page and History page, and your lots on the Positions page. Overnight, orders with multiple executions at different prices are average priced so that the following morning you see a single trade record for each executed order.
How are Good 'til Canceled orders handled?
If a Good 'til Canceled order receives multiple executions on multiple days, each day's executions are averaged separately. Executions from one trade date will not be averaged with executions from another trade date.
How do Good 'til Canceled orders impact the records I see on Fidelity.com?
On the day the order is executed, you are able to see all of the individual trade executions on the Positions and Activity tabs. The day after your order is executed, you will see one average priced record for each order on the Positions and Activity tabs.
How does this impact the records I see on trade confirmations, statements, and tax forms?
If you are enrolled in average price trade reporting, your trade confirmations, statements, and 1099-B tax forms will show the average priced record for each order for cost basis and proceeds. Orders placed before you enroll in average price trade reporting will continue to be displayed online and reported on tax forms based on the unique executions of each order.
Is there any rounding involved in the average price process?
The average price process rounds the average price trade record to the nearest hundredth of a penny per share. If the thousandths of a penny is 5 or greater, it is rounded up to the nearest hundredth of a penny. If the thousandths of a penny is less than 5, it is rounded down to the nearest hundredth of a penny. This process results in thousandths of a penny differences in the cost or proceeds per share of your order. Rounding up results in higher proceeds for sells and higher cost for buys. Rounding down results in lower proceeds for sells and lower cost for buys.
If I do not enroll in average price reporting, how are my executions handled?
If you do not enroll in average price trade reporting, you will continue to see the individual trade executions of your orders on the day of execution. Overnight, Fidelity will continue to combine executions of each order that occurred at the same price. On the following morning, you will continue to see a record for each execution price for each individual order. Separate orders for the same security are not combined by price.
How do I increase the font size of text on the Activity tab?
To increase font size (or zoom in on the page) in most popular web browsers, press and hold Ctrl while pressing the "+" button on your keyboard. To decrease font size (or zoom out), press and hold Ctrl while pressing the "-" button. For Mac users, use the Command and "+" or "-" keys instead. You can also adjust font size using your browser's settings.