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Important legal information about the email you will be sending. By using this service, you agree to input your real email address and only send it to people you know. It is a violation of law in some jurisdictions to falsely identify yourself in an email. All information you provide will be used by Fidelity solely for the purpose of sending the email on your behalf. The subject line of the email you send will be "Fidelity.com: "

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Mutual Funds and Mutual Fund Investing - Fidelity Investments

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Customer Service Overview

Customer Service FAQs: Technical Support

Fidelity.com and mobile

When are balances and certain features unavailable on Fidelity.com?
Balances and certain features are not available on Saturday mornings from 4 a.m. to 5 a.m. ET, and on Sunday mornings from 3 a.m. to 7 a.m. ET.
What should I do when images on a page don't display?
Sometimes a browser doesn't receive all the data transferred from the server, which can cause spaces where the images should be. To solve the problem, try one of the following:
- Click the Reload/Refresh button at the top of the browser. This will cause the information to be transferred to the browser again.
- Try clearing the browser's cache.
Note: If the links to the images are no longer active, you will not be able to download them.
What kind of mobile devices can I use to access Fidelity Mobile^®?

Any Internet-enabled mobile device will allow access to Fidelity Mobile^®. Once enrolled in a data service plan, you can access Fidelity Mobile^® from the browser of your device by bookmarking http://fidelity.mobi or https://fidelity.com. Or for employer-sponsored accounts, bookmark http://NetBenefits.com, http://fidelity.com/atwork, or http://401k.com.

Note: To take full advantage of the Fidelity Mobile service, it's best to have a personal account or employer-sponsored account, along with the username and password you use to access your accounts online.
What browsers and plug-ins are supported?
Fidelity's website is best viewed using these browsers:
- Microsoft Internet Explorer 7.0, 8.0, 9.0, and 10.0
- Firefox (current version)
- Safari (current version)
- Google Chrome (current version)
- Plug-ins: Adobe Flash Player, Adobe Acrobat Reader, Microsoft^® Silverlight^RM (current versions)
Note: Netscape is not supported.

Upgrades: Older browsers and plug-ins may experience technical problems and should be upgraded. For free upgrades, visit these sites:

Questions?

541858.11.0

Mutual Funds and Mutual Fund Investing - Fidelity Investments

Customer Service FAQs: Technical Support

Fidelity.com and mobile

Questions?

Additional FAQs