The importance of logging out
Online fraud can happen when you move from one website to another without logging out of the previous one. When you're logging in to a secure website, do so in a new browser window. Make sure to log out of the website before you close the window.
Look out for spoof websites
Cyber criminals use imposter websites as another way to trick you into giving them your information. They can set up a website to look eerily similar to one you use and trust, with a few differences. Look for misspellings, grammar changes, and odd imagery. To be extra cautious, use a search engine to look up the website you want to go to instead of typing it into the browser bar. Never go to a website directly from a link in an email.
"S" stands for secure
When you're providing personal information on a website, look for the "https:" at the beginning of the address. That means the site is encrypted. The information you provide travels encrypted from your computer to the website's server, minimizing the chances of interception.
Download software carefully
Downloading programs or games from the Internet can be risky. Don't download software to your computer unless you're confident of the provider. Do a little research on the provider first if you're unsure of its safety.
Look for a website's certificate
Most websites will use a validation certificate so you can see that you are on a legitimate site. Make sure you see the lock icon in the URL. Fidelity's certificate looks like this:
Use the latest version of your browser
Browsers can quickly become outdated and along with them, the security protections. Always make sure you are using the most current version of your browser offered. To find out if you're using the latest version of your browser or to download an upgrade, please see our Customer Service: Technical Support FAQs.