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About Fidelity Interactive Content Services

Fidelity Interactive Content Services (FICS) was established to present users with objective news, information, data and guidance on personal finance topics drawn from a broad collection of sources.

The FICS team carefully chooses articles, video content and infographics from leading publishers including The Wall Street Journal, The New York Times, The Financial Times, Kiplinger's and Barron's. The team also features select articles from Fidelity Viewpoints® that provide the latest and best thinking from the firm's top investment strategists, money managers, economists and analysts.

With the markets more complex than ever, getting objective and timely information on investing ideas, retirement, personal finance and other topics can help make the difference when you're making important financial decisions. It's the FICS team's mission to help investors get that information when they need it.

Steve Radwell, Vice President, Editor-in-Chief

A business and financial writer and editor with more than three decades of experience, Steve joined Fidelity in 2007 as vice president and editor-in-chief to build and lead the FICS editorial team.

Before joining Fidelity, Steve was deputy managing editor at CNNMoney.com, one of the nation's leading business news websites, where he orchestrated content programming for the site and produced award-winning coverage of the sentencing of ex-WorldCom CEO Bernie Ebbers.

Earlier in his career, he wrote about the financial markets and personal investing, and he covered the 1987 market crash while at Reuters and the 2000 dot-com meltdown while at CNNMoney.com.

Steve's articles on business, personal finance and investing have appeared in dozens of national and international publications, including The New York Times, The Los Angeles Times, The Chicago Tribune, and on websites worldwide.

Outside work, Steve loves hiking with his wife and two children, traveling, cooking, reading, and playing blues guitar and harmonica.

Tom Ziegler, Editor

Tom is a veteran financial news editor with two decades of experience in the field. He joined the Fidelity team in September 2017 and leads content curation for FICS.

Before joining Fidelity, Tom ran Fortune Magazine’s online breaking news desk, supervised CNNMoney’s evening news desk and served as an assignment editor for the Associated Press’s financial news unit.

At FICS, Tom reviews top investing and personal finance stories from leading business publications, screening content for appropriateness, relevance and usefulness to help current and potential Fidelity customers make better money decisions.

His love of reading extends far beyond the news cycle, and he tries to finish a book a week, with tastes that range from fine literature to pulp fiction and everything in between.

Shanika Baldwin, Associate Editor

A graduate of Columbia University with a degree in Political Science, Shanika began working at Fidelity in 2007.

The following year, she was among the founding members of the newly created FICS team and helped mold the production and quality assurance processes still in use today.

In 2012, Shanika received a certification in project management from Boston University and has since managed several essential projects for the FICS team.

A New Jersey native, Shanika — who prefers to be called Shan — enjoys reading anything from classics to crime fiction, traveling to different countries and mining HGTV for home improvement ideas.

James C. Johnson, Senior Manager, Digital Media

James is a multimedia journalist with 15 years of experience producing print and online content for business and financial services professionals. He joined Fidelity in June 2013 as Manager of Web Content Publishing for the FICS editorial team.

Prior to joining Fidelity, James spent three years at Institutional Investor magazine as a Web Editor. Earlier in his career, he covered the small-business beat and held editor positions at Success Magazine, CMP Media, The New York Times, and Black Enterprise Magazine, where he was part of a team that won a prestigious "Folio" award for Editorial Excellence.

Relying on his experience as a serial entrepreneur, James helped launch several online enterprises, including his own. In 2008, he founded Khris Media, a digital media production company.

When he's not producing content, James enjoys watching movies with his wife on Netflix — comedies, dramas, and the occasional thriller — but no horror flicks. He and his wife also love taking vacations with their college-age sons.

Olivia Erdman, Content Entry Specialist

Olivia started with FICS in March of 2018, as a part of the production team. As a recent graduate of Lafayette College with a degree in Biology, this is her first experience in both the financial and editorial worlds. She also works with part of Fidelity’s social media team, helping to manage some of their platforms.

Prior to Fidelity, she worked for a small vegan, nontoxic nail care company. She handled everything from shipping and inventory to social media to customer relations.

Olivia can be found at the yoga studio, on the ski slopes, or watching Netflix shows in her free time. She is a high school ski coach on the weekends in winter and hopes to work towards her yoga teaching certification soon.

Simone Morris, Content Entry Specialist

Simone started working for the FICS team in August 2008, shortly after the team was created. Prior to working at Fidelity, she sold season tickets for a basketball team and worked with a university Provost on academic appointments.

In January 2013, Simone left the FICS team to pursue her second bachelor's degree, with a focus on nursing. She is back with FICS, in a part-time role on the production team. Her responsibilities include entering content into the content management system, ensuring it is free of errors and helping with analytics as needed.

Simone comes from a large family, so her weekends are usually filled with birthdays and various get-togethers. In her remaining free time, she also enjoys the gym and is trained in modern dance.

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Published by Fidelity Interactive Content Services

Content for this page, unless otherwise indicated with a Fidelity pyramid logo, is published or selected by Fidelity Interactive Content Services LLC ("FICS"), a Fidelity company with main offices in New York, New York. All Web pages that are published by FICS will contain this legend. FICS was established to present users with objective news, information, data and guidance on personal finance topics drawn from a diverse collection of sources including affiliated and non-affiliated financial services publications. Content selected and published by FICS drawn from affiliated Fidelity companies is labeled as such. FICS selected content is not intended to provide tax, legal, insurance or investment advice and should not be construed as an offer to sell, a solicitation of an offer to buy, or a recommendation for any security by any Fidelity entity or any third-party. Quotes are delayed unless otherwise noted. FICS is owned by FMR LLC and is an affiliate of Fidelity Brokerage Services LLC. Terms of use for Third-Party Content and Research.
Content for this page, unless otherwise indicated with a Fidelity pyramid logo, is published or selected by Fidelity Interactive Content Services LLC ("FICS"), a Fidelity company with main offices in New York, New York. All Web pages that are published by FICS will contain this legend. FICS was established to present users with objective news, information, data and guidance on personal finance topics drawn from a diverse collection of sources including affiliated and non-affiliated financial services publications. Content selected and published by FICS drawn from affiliated Fidelity companies is labeled as such. FICS selected content is not intended to provide tax, legal, insurance or investment advice and should not be construed as an offer to sell, a solicitation of an offer to buy, or a recommendation for any security by any Fidelity entity or any third-party. Quotes are delayed unless otherwise noted. FICS is owned by FMR LLC and is an affiliate of Fidelity Brokerage Services LLC. Terms of use for Third-Party Content and Research.
fidelity-fbs-iconThese links are provided by Fidelity Brokerage Services LLC ("FBS") for educational and informational purposes only. FBS is responsible for the information contained in the links. FICS and FBS are separate but affiliated companies and FICS is not involved in the preparation or selection of these links, nor does it explicitly or implicitly endorse or approve information contained in the links.
Before investing, consider the funds' investment objectives, risks, charges, and expenses. Contact Fidelity for a prospectus or, if available, a summary prospectus containing this information. Read it carefully.