Change of account registration

Typically, after we receive your paperwork, it takes three business days to complete the changes. If it has been more than three business days, please call us at 800-343-3548 so we can review the status of your change of ownership request.

We're here to help. Before you begin, please notify Fidelity about the death, then please call our Transition Services specialists at 800-544-0003 or visit our Inheritance page.

Please call us at 800-343-3548 so we can review the information and correct any errors.

Please ensure that any features that you had on your account are added to your new account. For example, if you had Checkwriting, you'll complete a new checkwriting form or request new ATM/Debit cards. You can take care of adding features on your Account Features pageLog In Required.

If he or she was the sole trustee (i.e., the only trustee on the account), you will need to send a completed trustee certification form and a photocopy of the death certificate. You will also need to provide documentation of how the successor trustee was named. Some circumstances require additional paperwork. For instance, if a trust is listed under the Social Security or tax ID number of the trustee who passed away, you will need to provide additional documents. If you have questions about a specific situation like this, please call us at 800-343-3548 for details.

If you have been named executor of a will or trustee of a trust, you can read our Executor & Trustee Guidelines to get a better sense of what is expected of you.

If you have a self-employed 401(k) or Keogh account, call us at 800-544-5373 for instructions.

You'll need to complete the form based on the change you want to make and the type of annuity you have. After you complete the form, please mail it to the address provided.

To add or change an individual owner or annuitant on your Fidelity Personal Retirement Annuity^® or Fidelity Retirement Reserves^® Annuity, please use the Ownership/Annuitant Change (PDF) form.

To change the ownership to a trust on your Fidelity Personal Retirement Annuity^®, Fidelity Retirement Reserves^® Annuity, or Fidelity Growth and Guaranteed Income^® Annuity, please use the Ownership Change to Trust (PDF) form.

To change the ownership to a trust or to add or remove trustees on your Brighthouse Growth and Income^SM or MetLife Growth and Income^SM Annuity, please call the Annuity Service Center at 800-634-9361.

To add or remove trustees on an existing, trust-owned Fidelity annuity contract, please use the Trustee Change — Annuities (PDF) form.

To change the payee on your Fidelity Guaranteed Income^® Annuity, please use the Payee Change (PDF) form.

After the changes are registered, the contract owner will receive a Revised Annuity Profile. If you have questions, please call us at 800-634-9361.

Note: You cannot change ownership on annuities purchased through The Fidelity Insurance Network^®. To make updates to these annuities, please contact your insurance company directly.