Cash Management FAQs: Payment Services

Fidelity BillPay®

  • What is Fidelity BillPay®?

    BillPay is an online service that allows you to receive and pay eBills (electronic bills) from participating billers, pay one-time and automatic bills, review payment history, and set up bill reminders. Since you no longer have to write checks or pay for postage stamps, BillPay saves you time and money. Once you've established your BillPay account on, you can also pay bills with your iPhone®, iPod touch®, iPad®, or AndroidTM mobile device.

  • Is there a fee for using Fidelity BillPay®?

    For Fidelity customers, there is no charge or fee associated with BillPay.

  • What are the requirements to establish Fidelity BillPay®?

    To establish BillPay, you must have a Fidelity non-retirement brokerage account (with an individual, joint, estate, or trust registration) or a 529 college savings account.

    Note: Portfolio Advisory Services accounts are not eligible.

  • How do I establish Fidelity BillPay®?

    To establish BillPay, go to BillPayLog In Required under the Accounts & Trade in the main navigation of

  • How do I contact Fidelity for help with Fidelity BillPay®?

    To contact us regarding BillPay enrollment, call a representative at 800-343-3548. Representatives are available to answer your questions 7 days a week, 24 hours a day.