Small-Business Retirement FAQs: Fidelity PlanManagerSM
How do I use Fidelity PlanManagerSM to manage my SIMPLE IRA online?
Fidelity PlanManagerSM is an online tool for administration of plan contributions at simple.fidelity.com . Fidelity PlanManager is a website designed to make SIMPLE IRA plan administration fast and easy. It enables you to make employee allocations quickly and accurately.
An employer can process Salary Deferral contributions, matching or non-elective contributions, and pay the annual SIMPLE administration fee online. Get more information about SIMPLE IRA and Fidelity PlanManager or contact a retirement representative at 800-544-5373 (choose option 3) between 8 a.m. and 8 p.m. ET, seven days a week.
Why should I make my plan contributions electronically?
Electronic contributions and online allocations are a fast and easy way to manage your SIMPLE IRA plan. Fidelity PlanManagerSM is available online 24 hours a day, seven days a week. It helps ensure accurate processing and keeps plan administrative costs low. It also makes recordkeeping easier by storing historical plan information, such as YTD contributions.
There is a maintenance period during which some services may not be available.
What if I change my bank?
You need to notify Fidelity in writing that you have changed your bank. Once the information has been updated at both institutions, which may take up to 10 business days, you will receive notification of the date your changes will become effective and you can resume using Fidelity PlanManagerSM. Your funding account number will remain the same.
I can’t remember my PIN. How do I log in to Fidelity PlanManagerSM?
If you have logged in incorrectly three times, your Fidelity PlanManagerSM account will be blocked as a security precaution. Contact a retirement representative at 800-544-5373 (choose option 3).
My plan’s monthly contributions are always the same. Is there a way to automatically re-enter the data each month on PlanManagerSM?
Yes, there is an option on the Fidelity PlanManagerSM contribution year screen, to pre-enter previous contribution amounts. You can update this option if the amounts change.
How do I correct a contribution error once it has been processed on Fidelity PlanManagerSM?
Contact a retirement representative at 800-544-5373 (choose option 3), between 8 a.m. and 8 p.m. ET, seven days a week if you need to change a contribution after it has been processed.
Why am I being prompted that my current contribution will be overridden?
If you recently entered a contribution that has not yet been processed and you try to enter a conflicting contribution, you will be alerted that your current order will override, or delete, your previous entry. Unless you intend to replace the earlier contribution, you must wait until your previous entry has been processed.