Rated 5 out of 5 by Stephen L. Best debit card out there
I really enjoy the cash management account and the debit card. I never noticed how many ATM fees I was being charged through out the year. Usually at the end of the year fidelity has reimbursed $40-50 which is great. Their app and website is really user friendly and their customer service is always top notch! Im writing this review as im getting my co worker singed up for the account and debit card.
January 25, 2016
Rated 5 out of 5 by grayhawk nice job
This cash management account for our daily household account works just as advertised. Easy to use. A good number of automatic features. On line control. And the feature I really like is the reporting of deposits, checks, etc., that hit the account during the day are shown immediately and noted as pending, etc. Good up to the minute information. Over all an excellent money management account.
December 10, 2015
Rated 5 out of 5 by Diana C Excellent & Convenient Account
This is the most convenient account I have ever had compared to my checking accounts, it is a win win situation, ATM Fees reimbursed, No Minimum Balance required and Investments very easy to navigate and utilize as the online access gives tutorial & step by step instructions on how to get the most out of your accounts... Amazing Accounts
November 25, 2015
Rated 5 out of 5 by Big Mac Completely Satisfied
Completely satisfied will all aspects of the cash management account. Very easy to move money in/out, pay bills and quickly find important information. The mobile app for depositing checks is very useful and the recent camera upgrade makes the process a snap! I replaced two traditional bank accounts with the Fidelity account and money management is much easier now.
November 18, 2015
Rated 5 out of 5 by Timothy V Amazing Cash Account
It has been 6 months after I had made the switch from a B&M local bank to the Fidelity and I am very happy.
If you have a Fidelity IRA, Brokerage, or any other account, I would highly suggest it. It is very easy to transfer money from one to another. I also love the fact that I have free overdraft protection because if for some reason I have limited funds in my checking, it will automatically pull some money from my Brokerage account. Moving money from Checking to my IRA or Brokerage essentially takes 30 seconds to begin trading with it.
The ATM Free feature is amazing. I travel to Canada quarterly, and once I step into a CAN airport, I go to an ATM to obtain their currency FREE without paying a $10 commission at one of their exchange booths. Plus I get to keep less cash in my wallet since if I do need some more cash I can go to any ATM without any worry.
Last thing that I love if the deposit of checks feature on the phone. My bank had no mobile option so being able not to go to a B&M bank is quite an experience.
****I have read other reviews that checks are held before able to be withdrawn. I have NOT heard of any bank that does NOT do this. Direct Deposits are ready same day, and checks take no more that 2 business days to clear. Do not let others scare you unless you are in fact living paycheck to paycheck and maintain a zero balance.
October 27, 2014
Rated 5 out of 5 by Rick R. Very Good!
I have had a Fidelity Cash Management account for several years and never had a bad experience. I use my iPad to deposit paper checks and ATMs to withdraw cash. I also have a Fidelity American Express and the 2% rewards are deposited directly into my cash management account. Can't remember the last time I was in a bank.
August 10, 2014
Rated 5 out of 5 by Jus529 A Stellar Product
Unlimited ATM fee rebates, easy cash transfers to all of my Fidelity and non-Fidelity accounts, and no issues accessing my cash while traveling around the world. The Fidelity Cash Management account is the most important piece of my day-to-day financial life, the hub of my cash management. I highly recommend Fidelity to anyone interested in eliminating fees and headaches of traditional bank checking accounts. I LOVE THIS PRODUCT.
June 17, 2014
Rated 5 out of 5 by Scotty75FL Leave your brick and mortar bank behind
I have had a Fidelity Cash Management account for about 6 years. At the beginning I was wary, thinking I would need services from a local branch that would not be available. I slowly transitioned to relying solely on this account and about 2 years ago said good bye to my traditional bank. The service associated with this account is extraordinary; what you would expect from Fidelity. Here are the perks:
1. I travel frequently. When I need cash I can use any ATM knowing I will get unlimited rebates on ATM fees. This saves me about $20 monthly.
2. If you have any paychecks direct deposited, the money becomes available the minute it is received by this bank. Essentially, if I am due to get paid on the 15th of a month, my Company processes payroll on the 14th. While most of my colleagues do not see their money until the 15th I will see my pay mid morning, shortly after payroll is processed.
3. I was concerned that without a branch if I should loose my ATM card I would be unable to access funds for many days while this was replaced. This is not the case. If I loose my card they can wire money to anywhere in the world and overnight a new card to me. This service does noe exist from any traditional bank I know of.
4. I do all of my banking via their new upgraded mobile application. For most of my payees using their bill pay service funds are received electronically the next day.
5. I had one issue of fradulant use of my debit card. This was picked up by their security department and a replacement card was sent overnight to me.
6. The only thing missing for me is the ability to deposit cash into my account.
Where Fidelity wins in my relationship is that due to this exceptional cash management system they have easily earned my investment business. I recently have come into a position where I can begin investing in IRA and traditional brokerage account. I am not looking any further than growing this great relationship they have built with me through this product.
Don't be afraid, take the leap and leave your old bank behind.
April 19, 2013
Rated 5 out of 5 by Batmanbanking Easy and Helpful
We love having a Fidelity Cash Management Account! It has eased our money handling through online banking that is fast, secure, and reliable. The free checking and all the other great services (especially the free ones) are a huge blessing to us. Thanks so much! We look forward to many more years as satisfied Fidelity customers!
March 24, 2013
Rated 5 out of 5 by Jordan#82 Excellent
I love what fidelity has done with the Cash Management account. There are a lot of features to this account such as full view that I really like to use as well as the free ATM withdrawals. I also like the fact that I can invest and use my account as a regular checking account. I have all my accounts with Fidelity (even workplace savings) and plan to continue to use them. I have given several referrals to family and friends to open a cash management account, I should be their official sponsor! :)
March 20, 2013
Rated 5 out of 5 by Gammapod Convenient and Connected
I started this account to replace my normal bank account, and it has everything I could ever want. Since I also use Fidelity to do my investing, I can easily transfer money between my accounts. I can easily pay my bills and accept payments online. With the mobile app, depositing checks is ludicrously simple and convenient. The one place where this account falls short is the lack of a way to deposit physical cash, but that becomes less of an issue every year. I highly recommend this account to anyone who wants to cut off your tie to a physical bank and move everything online.
March 18, 2013
Rated 5 out of 5 by Happy Fidelity Year #2 How do you spell awesome? FIDELITY
Migrating from standard Bank Accounts to a consolidated Fidelity Cash Management Account was one of our smartest, smoothest moves in years!!!
Fidelity Customer Service is awesome.
Convenience features (photo deposits) is great.
$0 ATM fees is terrific.
I set up Cash Mgmt Account (1) as normal check writing, bill paying; Cash Mgmt Accoutn (2) for annual budgetary expenses; Brokerage Account for Investing; IRA for self and spouse.
The dashboard is best way to see all Funds and the Customer Service folks are a true delight. They actually speak English too!!!!!
September 30, 2012
Rated 4 out of 5 by MATEO Better than Traditional Banks
Easy to set up and manage accounts. Fast delivery of Debit Card.
Satisfied with Account
June 23, 2016
Rated 1 out of 5 by CCashMgmt Cash management account
Poor service compared to majority of banks I bank with. Every time I call, I either do not get my answers addressed, long wait time or they direct me to some other bank's number. Very hard to do anything to get my card activated or create a pin. Depositing and withdrawing money is a hassle, I only keep this account so I don't have to touch it. If I depend on my life to do any financial transactions, I think I would have withdrawn my funds already. On the other hand the 401k investments team is better, I get all my questions answered by one person, no routing of my phone call and I get what I need in less than 10 minutes.
June 21, 2016
Rated 3 out of 5 by Dan Good investment options, few features
The account has many, very flexible investment options for cash management. But it falls down on other features, such as electronic bill management (you can do online bill pay, but it cannot accept electronic bills from your creditors) and the ability to send funds electronically to other individuals.
June 20, 2016
Rated 4 out of 5 by longfins too hard to navigate website
While your website has gotten better. I feel that you havent done a very good job of user friendly website and tools to help the investor. With all the baby boomers investing you should spend more time with dividends. Customer service has been outstanding . But i really shouldnt have to call them for alot of the things i do.
June 20, 2016
Rated 2 out of 5 by Paul Good investment, web site is a nuisance
Opened an account to hold proceeds from consulting work. Tried to connect my checking account to facilitate transfers, but attempt was rejected "based on data from <X>". Contacted <X>, and was told no negative data existed for me. Fidelity wants me to fill out forms and mail them, with signature guarantees. What a pain, and much too slow.
June 20, 2016
Rated 1 out of 5 by NO Poor service
Account could not be verified. Funds transferred and have yet to be available. Poor customer service.
June 15, 2016
Rated 5 out of 5 by Iris Simple, convenient, integrates with my other investments
I've had a cash management account since a cross-country move meant I needed to close my checking account at a local credit union. Because I already had other retirement savings at Fidelity, unifying all my finances in one place with a cash management account seemed reasonable to try - and I'm so glad I did. Having all my financial information in one central location - including the wonderful iPhone app - makes managing my money easy, convenient and even a little fun.
June 13, 2016
Rated 5 out of 5 by kmdlv secure
always get the best service at Fidelity they look out for everyone
June 13, 2016
Rated 5 out of 5 by jt_marlin Great checking account
Great features and easy to use interface.
Suggestions for improvement:
-add 'note' field net to every entry allowing the user to add their own custom annotation (particularly useful when going back through old checks rather than clicking on each check stub image)
-create the ability to partition some money into sub-accounts - for example, rather than moving money to a different physical account, allow users to save right in the account by creating fake sub-accounts, e.g., saving for vacation
-emails received showing checks paid and received are not useful with no additional info, perhaps add the amounts at a minimum to these emails
June 13, 2016
Rated 1 out of 5 by Upset Customer Inconvenient
It takes FAR too long for checks to clear and be made available after using Mobile deposit. This is unacceptable!! There is no conceivable reason i should have wait an entire week for my funds to be made available after I've made a mobile deposit. Your not giving me a reason to continue to use your cash management account. You do have any local or retail banks, so customers are forced to mail in deposits or use mobile deposit. Both of these process takes far too long!
June 9, 2016
Rated 1 out of 5 by Beyond frustrated Too many transactions flagged as fraudulent
We have had our account for two weeks now. Our account has been flagged (meaning frozen) for suspected fraud too many times.
A dinner at a local diner was declined for suspect fraud activity.
Paying our rent was declined for suspect fraud activity
Using the ATM was declined for suspect activity
Buying 300 dollars worth of groceries was declined for suspect fraud activity.
All things normal people do every month.
The fraud department advised that it was because their computer system hasn't learned our patterns yet. That is unfortunate because,. I need access to my account when it is convenient for me. Perhaps a phone call could be made at the time a transaction is declined. I couldn't reach someone in their fraud department until the following morning in each of these incidents.
I had hoped using this account as a banking alternative would make it easier to invest. Unfortunately, I have been forced to carry two bank cards, because I never know when my transaction will be declined.
I am going to move to a different banking solution.
As an investment brokerage they are okay. As a banking alternative they are not reliable.
June 8, 2016
Rated 5 out of 5 by Mell Thrilled
I have been thrilled with my experience with the Fidelity Cash Management Account. It is so easy to transfer cash from my outside bank to my Fidelity account, invest, and track investments. The convience of having a checking account and debit card are wonderful too! Everything in one place - Love it!
June 8, 2016
Rated 5 out of 5 by Ken in Indiana Excellent features and great value
I am a customer for life! Fidelity has the other traditional banks beat by a mile.
June 2, 2016
Rated 4 out of 5 by Langley H. Convenient but website needs work
I use my Cash Management account mainly for its checking account resources. I find the service very reliable and easy to use, I especially like the refunded ATM use and mobile app deposit. Although, I find the online banking leaving much to be desired. It's confusing to navigate through Fidelity and get a clear picture of what is going on with my account. I would very much enjoy a redesign in using the cash management online. I understand Fidelity is a brokerage and wants to be advertising it's resources to me, but there's too much visually going on in each page that I rarely use Fidelity.com now and instead send all my banking info to Mint so I can more readily coordinate multiple accounts and transactions at once to understand. Please change this!
June 2, 2016
Rated 2 out of 5 by bill amateurish accounting software
your camera can never take a picture of the deposit-every single deposit reqauires I take a subsequent pic. If that's common, give me the optiongoing in to take my own pic.
Length of time for items to be deoosited or clared is ridiulous.
May 31, 2016
Rated 5 out of 5 by Mark Great account
Love the ATM rebates! Don't have to worry where I go to get cash.
May 30, 2016
Rated 4 out of 5 by Jeff E. Secure and reliable
The fees are always too high, need to be reduced without being at the expense of the customer
May 28, 2016
Rated 1 out of 5 by mh slowest ever
fidelity seems extremely slow to release its hold on electronically delivered funds. Plan on nearly a week. Way too slow and the slowest of any financial institutions that I use. If you can't stand unreasonable delay...don't open an account with fidelity
May 24, 2016