Active Trader Pro^® FAQs: Desktop

Active Trader Pro is Fidelity's customizable trading platform for your desktop, optimized for today's technology.

The application can be downloaded from www.fidelity.com/atp and accessed directly thereafter from the desktop icon.

Mac^® users can access the Active Trader Pro icon in the Launchpad. For easy access, consider dragging the icon into your dock.

Active Trader Pro^® allows you to simply use your Fidelity.com login credentials.

Greater system requirements allow for more tools to be in use without sacrificing performance. Depending on your system's available capacity, running other applications while using Active Trader Pro^® may impact performance.

No, the installer will include CrossOver, Microsoft.NET, and the Active Trader Pro^® software. CrossOver is a version of Wine that is required to run Windows applications on the Mac.

The initial download and installation is a one-time process that generally takes about five minutes, depending on your Internet connection and system specifications.

The upgrade process should be seamless, meaning that future versions of Active Trader Pro will automatically be downloaded and installed when available.

This version of Active Trader Pro for the Mac does not require a Windows operating system. This solution leverages CrossOver, a compatibility layer software, which allows applications designed for Windows to run on other operating systems.

If you are currently using Parallels to run multiple Windows applications, including Active Trader Pro, you can continue to do so.

If you are using Parallels solely to run Active Trader Pro, you can take advantage of this version; it doesn't require a Windows license (like Parallels does) and doesn't incur the performance penalties associated with running a Virtual Machine and the full Windows OS on the Virtual Machine.

No, the application is not available for the iPad^® or iPhone^® at this time.

Yes, the application will be the same across computers. For example, if you update your layout on the Mac^®, save it, and then log in to your PC later in the day, you will see the updated layout.

Yes, you have the ability to float windows in Active Trader Pro, which allows you to position the windows across multiple monitors to maximize your workspace.

Yes, .CSV files are supported during the export process. These files are compatible with the Numbers application, which exists on most Macs^®. You also have the ability to export to Microsoft Excel, but you will need that program already installed on your Mac^® in order to open the file.

You can contact Fidelity's Electronic Channel Support for help at 800-544-7595.