Contact us |
How can we help?
Ask the Fidelity Assistant
Our Fidelity Assistant is designed to help you with your requests 24/7.
Operating hours: Now
Chat live with our team
Get specialized support for your accounts or technical issues.
Operating hours: Mon.—Fri. 8 a.m.—10 p.m. ET
Sat.—Sun.: 9 a.m.—4 p.m. ET
Give us a call
Find the phone number or department for your specific need.
Operating hours: 24/7
Get help with crypto
Visit Fidelity Crypto® Help to get answers to your questions, find resources, and learn how crypto trading works at Fidelity.
Ask a question in the comments on any Instagram post or via direct message @fidelityinvestments.
Go to Instagram
Interact directly with Fidelity associates in our Discord server and get your questions answered.
Go to Discord
Visit our YouTube channel to watch videos on helpful topics like trading and ask questions in the comments.
Go to YouTube
Find the right support for you
Find an advisor near you
Meet with a dedicated advisor who can help you build a flexible plan to fix your needs.
Find an advisor
Explore Fidelity’s Learning Center
Read articles and watch videos about a range of helpful topics.
Explore topics
Report fraud or suspicious activity
If your account may be compromised, take these important steps.
Mailing addresses
Finding the right US mailing address to mail your forms or documents.
Share your screen
Share your computer screen with a Fidelity representative when prompted.
Send a secure messageLog In Required
Submit documents, and report issues that aren't time sensitive.
Effective March 31, 2025, Fidelity Personal and Workplace Advisors LLC (FPWA) will merge into Strategic Advisers LLC (Strategic Advisers). Any services provided or benefits received by FPWA as described above will, as of March 31, 2025, be provided and/or received by Strategic Advisers. FPWA and Strategic Advisers are Fidelity Investments companies.
Fidelity Crypto® is offered by Fidelity Digital Assets®.
Investing involves risk, including risk of total loss.
Crypto as an asset class is highly volatile, can become illiquid at any time, and is for investors with a high risk tolerance. Crypto may also be more susceptible to market manipulation than securities. Crypto is not insured by the Federal Deposit Insurance Corporation, the Securities Investor Protection Corporation, or any other government agency, and is not an obligation of any bank. Investors in crypto do not benefit from the same regulatory protections applicable to registered securities.
Fidelity Crypto® accounts and custody and trading of crypto in such accounts are provided by Fidelity Digital Assets, National Association, which is a national trust bank.
Brokerage services in support of securities trading are provided by Fidelity Brokerage Services LLC (“FBS”), and related custody services are provided by National Financial Services LLC (“NFS”), each a registered broker-dealer and member NYSE and SIPC.
Neither FBS nor NFS offer crypto as a direct investment nor provide trading or custody services for such assets.
Fidelity Crypto and Fidelity Digital Assets are registered service marks of FMR LLC.
Get support using social
View and post to Fidelity's r/fidelityinvestments for answers to your questions.
Go to Reddit
Ask a question by commenting on our Fidelity Facebook page and we’ll respond.
Go to Facebook
Post your question or topic and mention @fidelity to connect with us on X (Twitter).
Go to X (Twitter)