Professional and customer friendly
Happy in Hamilton — 03/23/13
I have been dealing with Fidelity for over 20 years now. I have never had an unpleasant phone encounter with a rep. They have always "come through", no matter how much time it took, or who they had to consult with, to get the job done. As far as the research goes, its great, and the online interface is very easy to use. There have never been any errors made regarding any of my transactions or paperwork. While Fidelity is always "there" for you, they are never intrusive or trying to "sell" me something. I have no complaints!