Fidelity phone and text message numbers

Call us 24/7, tell us what you're looking for, and we'll get you to the right person

We accept TRS and VRS relay service calls. Learn more about relay services

800-343-3548

These departments have specific phone numbers

Verify it's Fidelity contacting you

We'll only send text messages (SMS) directly to your phone number through your mobile service provider. We'll NEVER contact you unsolicited through third-party messaging applications like WhatsApp or Telegram.

We may privately message you in response if you comment on one of our official social media accounts.

If you receive a message from a short code or phone number claiming to be Fidelity Investments, avoid potential scams by cross referencing the following list of official numbers.

For additional details, please review our text alert terms and conditions page.


Security text messages


Multi-factor authentication 36726, 41443, or 1-877-372-1150
Digital security 55494
Debit card fraud alerts 68153
Workplace plan security 29943
Credit card alerts 41097 via Elan Financial Services
25100 via US Bank
47276 via US Bank
Verify user identity 33436

Service and subscription text messages


Subscriptions 468378
Youth account 73217
Customer service 76673, 91798 or 95036
NetBenefits 42481 or 343898