Text alert terms and conditions

Stay informed and secure with Fidelity text alerts. Here are your text alert options and what you can expect from Fidelity.

Questions?

  • Security text alerts

    By providing us with your mobile phone number on your Profile or otherwise requesting enrollment, you have signed up to receive Fidelity Investments security text alerts ("text alerts") associated with certain transactions related to your account(s) (such as wire transfers out of your account or updates to your Profile). By enrolling in text alerts, you agree that we may contact you at your mobile number via SMS, text, and by other means that may employ an autodialer.

    You may opt out of text alerts at any time by texting STOP to 83011 and 55494. You may receive customer care contact information, complete terms and conditions, and access to our privacy policy by texting HELP. You may visit the Security Center at any time to manage your security preferences and unsubscribe to text alerts. You may also contact us at 800-343-3548 to cancel text alerts and for any assistance you may need with changing your mobile or security preferences.

    Message frequency will depend on your level of account activity. Standard message and data rates or other fees your mobile provider charges may apply. All of your contact information is managed according to our privacy policy.

    Compatible carriers for short code 83011 include AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Breakaway Wireless, Cablevision (Optimum Mobile), Carolina West Wireless, Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral Wireless, Cox Mobility, Cross/Sprocket, C-Spire Wireless (formerly Cellsouth), CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley Cellular, Immix (Keystone Wireless/PC Management), Inland Cellular, iWireless, Leaco, Mobi PCS, Mosaic, MTPCS/Cellular One (Cellone Nation), Nemont, Nex-Tech Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications, Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - Syringa, Rina - UBET, Rina - Manti, Rural Cellular Corporation, SI Wireless, Symmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union Wireless, United, Viaero Wireless, and West Central Wireless. T-Mobile is not liable for delayed or undelivered messages.

    Compatible carriers for short code 55494 include AT&T, T-Mobile/MetroPCS, Verizon Wireless, Sprint PCS/Boost/Virgin Mobile USA, US Cellular, Commnet Wireless USA, CellSouth, Peerless Networks USA, Carolina West US, Alaska DigiTel, Bluegrass, Cell 1 East Cent IL, Illinois Valley, Immix, Inland, Nex-Tech Wireless, ACS Alaska, Golden State US, Thumb Cellular US, Viaero Wireless US, Plateau US, West Central WCC, MTPCS, NW Missouri USA, Chat Mobility USA, SRT Wireless USA, SouthernLinc Wireless USA, AIO Wireless aka Jasper, Panhandle USA, Flat Wireless USA, Copper Valley USA, Cablevision-Interop USA, Leaco Rural Telephone USA, Union Wireless USA, Mid Rivers USA, PinPoint Communications, ASTAC USA, CordovaWireless USA, RINA USA, Duet IP Wireless Communications Venture USA, Pine Belt Cellular USA, Standing Rock USA, Shelcomm USA, Cross Wireless USA, Cellcom US, Pioneer Wireless US, United Wireless, Appalachian Wireless, Element Mobile, MTA Communications, DTC Wireless US, Pine Cellular, Sagebrush Cellular USA, Chariton Valley Cellular, Bandwidth via ClearSky USA, Epic Touch USA, CTC Telecom Mosaic USA, Peoples Wireless USA, S I Wireless USA, MobiPCS USA, Cellular One NE AZ USA, Enflick US, Layered Communications USA, Custer Tel Coop USA, SageBrush UMTS USA, Brightlink USA, Triangle Mobile USA, iWireless, Inteliquent Inc, Buffalo Lake Erie aka Blue Wireless, Spotlight Media Corporation, Google Voice.

    For additional assistance, please contact Fidelity at 800-343-3548.

  • Market and account activity alerts

    By providing us with your mobile phone number on the Fidelity.com AlertsLog In Required page or otherwise requesting enrollment, you have signed up to receive Fidelity Investments Market and Activity Alerts ("text alerts") associated with certain transactions related to your account(s) and/or market updates. By enrolling in text alerts, you agree that we may contact you at your mobile number via SMS, text, and by other means that may employ an autodialer.

    You may opt out of text alerts at any time by texting STOP to 468378. You may receive customer care contact information, complete terms and conditions, and access to our privacy policy by texting HELP. You may visit the AlertsLog In Required page at any time to manage your preferences and unsubscribe to text alerts. You may also contact us at 800-343-3548 to cancel text alerts and for any assistance you may need with changing your preferences.

    Message frequency will depend on your level of account activity. Standard message and data rates or other fees your mobile provider charges may apply. All of your contact information is managed according to our privacy policy. Fidelity Investment’s alerts are governed by the Alerts User Agreement.

    Compatible carriers for short code 468378 include AT&T, T-Mobile/MetroPCS, Verizon Wireless, Sprint PCS/Boost/Virgin Mobile USA, US Cellular, CommnetWireless USA, CellSouth, Peerless Networks USA, Carolina West US, Alaska DigiTel, Bluegrass, Cell 1 East Cent IL, Illinois Valley, Immix, Inland, Nex Tech Wireless, ACS Alaska, Golden State US, Thumb Cellular US, Viaero Wireless US, Plateau US, West Central WCC, MTPCS, NW Missouri USA, Chat Mobility USA, SRT Wireless USA, SouthernLinc Wireless USA, AIO Wireless aka Jasper, Panhandle USA, Flat Wireless USA, Copper Valley USA, Cablevision-Interop USA, Leaco Rural Telephone USA, Union Wireless USA, Mid Rivers USA, PinPoint Communications, ASTAC USA, CordovaWireless USA, RINA USA, Duet IP Wireless Communications Venture USA, Pine Belt Cellular USA, Standing Rock USA, Shelcomm USA, Cross Wireless USA, Cellcom US, Pioneer Wireless US, United Wireless, Appalachian Wireless, Element Mobile, MTA Communications, DTC Wireless US, Pine Cellular, Sagebrush Cellular USA, Chariton Valley Cellular, Bandwidth via ClearSky USA, Epic Touch USA, CTC Telecom Mosaic USA, Peoples Wireless USA, Siwireless USA, MobiPCS USA, Cellular One NE AZ USA, Enflick US, Layered Communications USA, Custer Tel Coop USA, SageBrush UMTS USA, Brightlink USA, Triangle Mobile USA, iWireless, INTELIQUENT INC, Buffalo Lake Erie aka Blue Wireless, Spotlight Media Corporation, Google Voice. T-Mobile is not liable for delayed or undelivered messages.

    For additional assistance, please contact us at 800-343-3548.