Fidelity Digital Assets® associates can be reached by chat Monday through Friday 8 a.m. to 10 p.m. ET or by phone 24 hours a day, 7 days a week, by calling 800-343-3548 and requesting help with a "crypto account issue." If your request can't be resolved at the time of your call, you can typically expect follow-up within 2 business days. Additional time may be needed for research or further review.
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Offerings and account features are subject to account eligibility.
Fidelity Crypto® is offered by Fidelity Digital Assets®.
Investing involves risk, including risk of total loss.
Crypto as an asset class is highly volatile, can become illiquid at any time, and is for investors with a high risk tolerance. Crypto may also be more susceptible to market manipulation than securities. Crypto is not insured by the Federal Deposit Insurance Corporation, the Securities Investor Protection Corporation, or any other government agency, and is not an obligation of any bank. Investors in crypto do not benefit from the same regulatory protections applicable to registered securities.
The Fidelity Digital DollarSM (FIDD) is a stablecoin valued at the redemption price ($1/unit). FIDDSM is issued by Fidelity Digital Assets, National Association ("FDA, NA"). Customers of FDA, NA can purchase and redeem FIDD for $1/unit from FDA, NA. Access to FIDD is subject to availability based on account eligibility. Learn more in FIDD's Terms.
Fidelity Crypto® accounts and custody and trading of crypto in such accounts are provided by FDA, NA, which is a national trust bank.
Brokerage services in support of securities trading are provided by Fidelity Brokerage Services LLC ("FBS"), and related custody services are provided by National Financial Services LLC ("NFS"), each a registered broker-dealer and member NYSE and SIPC.
Neither FBS nor NFS offer crypto as a direct investment nor provide trading or custody services for such assets.
Crypto prices and market reference data that Fidelity Digital Assets, National Association (“FDA, NA”) makes available to you, for certain crypto (not including FIDDSM) are compiled and aggregated by a third party (Coin Metrics) based on criteria set by FDA, NA. FDA, NA does not represent, warrant or guarantee that pricing and other market information, or value estimates based on that information, is accurate, complete, timely or suitable for use. Such prices of crypto that are displayed to you are for reference only and should not be relied upon as the price for any trade; execution prices for your trades may be different than reference prices and estimates displayed to you. Crypto pricing and other market information may appear and be used with a time delay, and FDA, NA has no liability to you for the decisions you make based on market reference data made available by FDA, NA. Coin Metrics is a trademark of Coin Metrics Inc. Copyright © Coin Metrics, 2026.
The Fidelity Crypto® background pattern indicates when you're interacting with account or market information offered by Fidelity Digital Assets®.
Fidelity Charitable is the brand name for Fidelity Investments® Charitable Gift Fund, an independent public charity with a donor-advised fund program. Various Fidelity companies provide services to Fidelity Charitable. The Fidelity Charitable name and logo, and Fidelity are registered service marks of FMR LLC, used by Fidelity Charitable under license.
The third-party trademarks and service marks appearing herein are the property of their respective owners.
The third parties mentioned herein and Fidelity Investments are independent entities and are not legally affiliated.
Fidelity does not provide legal or tax advice. The information herein is general in nature and should not be considered legal or tax advice. Consult an attorney or tax professional regarding your specific situation.
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