Invest for your goals today and after graduation


Learn how the Fidelity® app can help you manage your money, track your financial progress, and get invested for your goals.




Getting started

Overview

  • What is the Fidelity app?

    The Fidelity app is designed to help you learn how to navigate finances, track your financial progress, and get started investing with starter paths.

  • How does the Fidelity app work?

    The Fidelity app helps you stress less and learn how to navigate finances with in-app learning, live education events on campus, and digital resources.

  • How do I ensure that my school affiliation is linked to my account?

    Log in to the app, visit Profile & Settings, select App, then go to Link School. You can also scan your school's QR code before logging in.

  • What type of account am I opening with Fidelity?

    You are opening a brokerage account.

    A brokerage account gives you access to the stock market, which allows your cash to be automatically placed in low-risk money market mutual funds.1

    While past performance is no guarantee of future results, these funds have historically outperformed traditional savings accounts. This means the money you deposit into these accounts can earn returns, and, in the past, money held in these funds has earned higher returns over time than money held in a traditional savings account.

    1. You could lose money by investing in a money market fund. Although the fund seeks to preserve the value of your investment at $1.00 per share, it cannot guarantee it will do so. The fund may impose a fee upon the sale of your shares. An investment in the fund is not a bank account and is not insured or guaranteed by the Federal Deposit Insurance Corporation or any other government agency. Fidelity Investments and its affiliates, the fund’s sponsor, is not required to reimburse the fund for losses, and you should not expect that the sponsor will provide financial support to the fund at any time, including during periods of market stress.

  • Who can use the Fidelity app?

    Students at select universities are eligible to download the Fidelity app through a unique QR code specific to their school. You must be at least 18 years old and have a Social Security number to open the required account in the app.

  • How can I download my university's customized Fidelity app experience?

    The only way to download the Fidelity app is to scan your university's unique QR code. You can find this on your Fidelity information card, your university's website, or campus signage.


    If you can't find these materials, please email us at StudentHelp@Fidelity.com, and we'll send you your university's QR code. In your email, be sure to include which university you attend.

  • Where can I find my university's unique QR code to download the Fidelity app?

    You can find your university's unique QR code on your Fidelity information card, your university's website, or campus signage.

    If you can't find these materials, please email us at StudentHelp@Fidelity.com, and we'll send you your university's QR code. In your email, be sure to include which university you attend.

  • What happens to my Fidelity account when I leave or graduate from college?

    Your Fidelity account is yours. When you leave or graduate from your university, the account remains yours. You can still access your account through the Fidelity app and Fidelity.com.

Opening your account

  • What do I need to open my account with Fidelity?

    To open your account, you'll need to provide your phone number, Social Security number, and a personal email address. Fidelity does not recommend providing your university email address as you may lose access to it after graduation.

    In some cases, you may also be asked to provide a government-issued ID (like a driver's license or passport) to help us verify your identity and protect your account against fraud.

  • How much money do I need to deposit to get started?

    You don't need to make any deposits to open your account.

  • What should I do if my identity cannot be verified in the Fidelity app?

    In some cases, extra steps will be necessary to verify your identity before you can open your Fidelity account.

    You may see a message in the app or receive an email asking you to upload additional documents. If you see this message or receive an email, you will need to upload a photo of your Social Security card and your government-issued ID (like a driver's license or passport).

  • The app says I have a Fidelity account, but I don’t know my login credentials. How do I recover my login credentials?

    It's possible that you opened a Fidelity retirement account—like a 401(k)—as part of your benefits package through a current or previous employer.

    If you don't know your login credentials, you'll first need to look up your username and reset your password through Fidelity.com.

    To look up your username or reset your password, follow these steps:

    • Go to Fidelity.com and select "Log in."
    • Select "Forgot username or password?"
    • Verify your identity by entering your name, date of birth, and the last 4 digits of your Social Security number, then select "Continue."
      • When asked to request a security code, select the phone number where you want the code sent.
    • Select "Lookup username" or "Reset password" and follow the prompts.
    • If you're asked a security question, answer it and you'll be prompted to create a new password.
      • If you answer incorrectly, Fidelity will block access to your account until we can verify no one else is trying to access it.
      • To unblock your account, please call 800-343-3548.
    • Once you know your username and reset your password, you can open your Fidelity Bloom® accounts using these credentials.