Alerts

The Message Center provides clear, concise messages in an easy-to-read format, allowing you to stay on top of the day's significant events as they happen. You can also choose to have alerts delivered to a variety of locations.

The Message Center can be accessed by:

  • The Alerts menu in main navigation
  • Opening the Alerts pop-ups in Active Trader Pro®

The Message Center features five individual tabs, which group alerts by type:

  • Trade
  • Price
  • Account
  • Education
  • System

For new or unread alerts, we notify you by displaying a dot in the tab's title area.

  • Trade Alerts

    The Trade tab in the Message Center automatically shows all trade alerts from the current day's trading activity.

    Use the Sort menu to quickly arrange these alerts by symbol or by date/time.

    Select a trade alert to open the Orders tool.

  • Price Alerts

    Price Alerts allow you to stay on top of price-related market movements.

    Setting a Price Alert

    You may set price alerts on stocks, ETFs, options, and mutual funds. To do so, select Set Alert from the Alerts menu, enter a symbol, and choose the price alert type. Next, specify the parameters associated with your price alert type and select Set Alert. A quote will be displayed in the Alert tool to help identify the preferred trigger price. You can also access Set Alert from the Action menu and right-click menu.

    When the price trigger is met, an alert will be sent according to the delivery options you have specified in Settings. You can choose to receive a pop-up indicator and/or hear a custom sound in Active Trader Pro. In ActiveTraderPro.com, you will see the alert appear in the Message Center.

    Price Alert Types

    Trigger types for price alerts include:

    • Price Movement
      This trigger notifies you when a security falls below or rises above a target price. This alert will stay active until triggered, at which point it will be removed from your list of active alerts.
    • % Change Since Close
      This is used to notify you when a security increases or decreases by a certain percentage above or below its previous closing price. This alert will stay active until triggered, at which point it will be removed from your list of active alerts.
    • 52 Week High/Low
      Set an alert to be notified when a security reaches its 52-week high or low. When triggered, this alert type will remain active, allowing it to provide multiple notifications. To remove this alert from your active list, you must delete it manually.
    • Exponential Moving Average (EMA)
      These trigger types are for when a security's price crosses its 20-, 50-, or 200-day EMA. When triggered, this alert type will remain active, allowing it to provide notification each time a moving average is crossed. To remove this alert from your active list, you must delete it manually.

    Delivery Options

    When a price alert is triggered, the alert is automatically delivered to the Price Alerts tab in the Message Center. You can also choose to send the alerts to:

    • Both Active Trader Pro and ActiveTraderPro.com
    • An email address
    • A mobile device

    You can always edit your delivery destination by selecting Update Delivery Options and editing them in Settings. However, if you want to add or delete a delivery address, you will need to go to the Alerts section of Fidelity.com and select Manage Your Delivery Addresses.

    Note: Alerts delivered to certain devices may be subject to fees charged by your wireless provider. Please review our Fidelity Alerts User Agreement.

    Managing Price Alerts

    Triggered Price Alerts: Any price alerts triggered during the current trading day will be delivered to the Message Center, where they will remain visible until the following day. To view a history of triggered price alerts from prior days, go to the section of Fidelity.com (found in Research) and select View Your Alerts History.

    Untriggered Price Alerts: Although the Message Center does not display any untriggered price alerts, you can always view any alerts you have set by visiting the Alerts section of Fidelity.com and selecting Price Triggers.

  • Account Alerts

    Account Alerts can be tracked through the Message Center, providing you with insight into a number of important account-level events. To manage, delete, or edit Account Alerts, you will need to go to the Alerts section of Fidelity.com.

    In the Account tab, you will find easy-to-access information related to:

    • Account Balances
    • Positions
    • Trade Notifications
    • Cash Management
    • Margin Calls
    • Option Assignments
    • Corporate Actions
    • Investment Ideas
    • Tender Offers
    • Mutual Fund/Equity Dividends
    • Mutual Fund Capital Gain Distributions
    • Fixed Income Alerts
    • Commentary

    Selecting the alert either opens the Account tool or provides contextual links to Fidelity.com, where more detailed information can be found, enhancing your ability to manage trading strategies and cash/position balances.

  • Education Alerts

    Education Alerts can provide you with insight into helpful and informative content designed for active traders and can be automatically sent to you. On the Education tab you will find Active Trader Training opportunities, Product Information, Directed Trade information, Legal and other alerts messages that will help you enhance your trading knowledge and get more from the Active Trader Pro PlatformsSM.

    Selecting pop-ups will provide access to the Education tab in the Message Center, allowing you to see a more detailed explanation of the given event.

  • System Alerts

    System alerts provide you with insight into the current status of your connections to the Active Trader Pro Platforms. In the System tab, you can check your connection to:

    • Streaming Alerts
    • Streaming Quotes
    • Streaming News

    If your connection to any of the three is lost, you will receive a pop-up alert in Active Trader Pro and a message in the System tab in both Active Trader Pro Platforms.