Customer, Account, and Business
TOTAL DISCRETIONARY ASSETS1
1% from Q1 2022
ASSETS UNDER ADMINISTRATION2
2% from Q1 2022
SOCIAL MEDIA SERVICE INTERACTIONS3
178% from Q1 2022
TOTAL RETAIL ACCOUNTS4
10% from Q1 2022
NEW RETAIL ACCOUNTS
7% from Q1 2022
WORKPLACE PLAN PARTICIPANT ACCOUNTS
8% from Q1 2022
CLEARING AND CUSTODY ACCOUNTS
6% from Q1 2022
from Q1 20226, Investor and Regional Centers
RETAIL INVESTOR PLANNING INTERACTIONS
from Q1 20226
INVESTORS PRIORITIZE SAVING FOR
of all new retail accounts were opened by investors between 18 and 35 years old.
increase in funded health savings accounts, and more than $16 billion in total health savings account assets, up 14% year-over-year7.
increase in IRA accounts opened by Gen Z investors compared to Q1 2022, and 22% increase in accounts opened by Gen Z women.
ENGAGEMENT AND INNOVATION
Our Customer Inclusion Team developed a new digital hub on Fidelity.com to help employers engage and support Black plan sponsor employees to build wealth. The site addresses the specific challenges the Black and African American community contends with and offers financial fundamentals and actionable tools to strengthen financial security.
We created a new Young Investor Toolkit that helps wealth management firms and advisors better understand the different needs and preferences of Gen Y and Gen Z investors, enabling them to more effectively engage this growing segment.
Fidelity acquired fintech Shoobx. The equity management platform automates startup equity management operations and finances in a single, collaborative hub and helps companies at all growth stages up to initial public offering.
We launched Fidelity’s first business development company (BDC), growing our alternative investments product lineup by offering our clients an income-oriented strategy in the private credit markets.8
Fidelity expanded its fixed income lineup with Fidelity® Municipal Core Plus Bond Fund (FMBAX), which allows Fidelity to participate in a fast-growing segment of the municipal bond market and is available commission-free with no investment minimum to individual investors and financial advisors.
To meet the needs of the new wave of young savers focused on financial independence and retiring early, we launched the free Financial Independence Planner, offering personalized, step-by-step instructions to optimize financial habits.
Our Women Talk Money series welcomed celebrity guests Venus Williams and Jessica Alba during Women’s History Month for candid conversations to provide women with resources they need to build a better future, together.
We launched Fidelity Crypto general availability, allowing our retail customers to buy, sell, and securely custody bitcoin and ether with as little as $1.9
We beta launched FinteractSM, a community of forward-thinking financial advice professionals with growth mindsets, to help them gain insights from their peers and propel the industry forward.
We enhanced our Wealthscape platform with more data-driven, actionable insights to help advisors grow their businesses, including anomaly detection to increase advisor awareness of abnormal transactions and reduce the risk of losing assets, as well as tools to help advisors quickly examine money movement.
Fidelity supported 10 BIPOC (Black, indigenous, and people of color)-led/focused organizations in skills-based volunteerism flash consulting events, engaging 60+ associates for $100K+ in social return on investments. Projects focused on technology support, vendor review, and communications.
Fidelity launched Invest in My Education (ME)SM, a $250 million social impact initiative that provides access to education and ongoing support to Black, Latino, and historically underrepresented students. The program combines student scholarships with ongoing support, including resources to complete degree programs and pathways to post-graduation employment.
Associate Quick Facts
roles filled in Q1
associates experienced internal job mobility in Q110