Customer, Account, and Business Growth
TOTAL DISCRETIONARY ASSETS1
⮟ 11% from Q2 2021
ASSETS UNDER ADMINISTRATION2
⮟ 10% from Q2 2021
TOTAL RETAIL ACCOUNTS
⮝ 13% from Q2 2021
NEW RETAIL ACCOUNTS
⮟ 20% from Q2 2021
41% of new retail accounts were opened by
investors between 18 and 35 years old.
CLEARING AND CUSTODY ACCOUNTS
⮝ 10% from Q2 2021
WORKPLACE PLAN PARTICIPANT ACCOUNTS
⮝ 8% from Q2 2021
TOTAL DAILY AVERAGE TRADES3
⮝ 8% from Q2 2021
INVESTOR CENTER APPOINTMENTS WERE UP
over the previous year.
Creating a more inclusive customer experience
Shared our latest Diversity and Inclusion (D&I) Report in April, outlining the deliberate steps we are taking to strengthen our commitment to diversity and inclusion and sharing more information about how Fidelity is impacting the associate and customer experience in the communities we serve.
April was National Financial Literacy Month, a designated time for greater financial understanding for all. At Fidelity, we value supporting the financial health of communities by creating access and opportunities that encourage saving for the future, investing, and building generational wealth.
Celebrating our associates and community
Fidelity is bringing in new talent at an accelerated pace, with a goal of hiring 12,000 new associates by the end of the third quarter.
Hired and onboarded more than 5,800 new hires in Q2*.
Welcomed more than 1,000 interns, representing nearly 300 colleges and universities, with 134 different majors, and working across 34 business units in 12 regions.
In June, we launched the next phase of re-entry with the start of Dynamic Working, providing associates with the best hybrid working experience. Since we began our re-entry programs, more than 33,000 associates have returned onsite.
May was also Mental Health Awareness Month. Bringing awareness to this topic is an important step in reducing stigma and arming our associates with the tools and resources they need to maintain their emotional well-being.
In April, we announced Juneteenth National Independence Day as a paid company holiday at all Fidelity U.S. locations. Associates across the enterprise observed Juneteenth in its first year as a Fidelity holiday on June 20, 2022.