About Fidelity

Diversity and Inclusion​

Inspiring better futures.
Delivering better outcomes.

In 2021, we released our inaugural Diversity & Inclusion Report. This year, we are sharing our second D&I Report, which reaffirms the prior commitments made, shares an update on our progress, and previews the work we intend to accomplish in the coming year.  

We know that good intentions must be paired with actions to drive successful outcomes. In addition to living our commitment to transparency and ensuring that associates and leaders are accountable, this report will provide updates on the commitments below:

  • Increasing the diversity within our company, at all levels.

  • Ensuring inclusion across our workforce, by removing the barriers that can deter or delay it.

  • Creating new opportunities and value for our customers and the communities where we live, work, and serve, by participating in efforts addressing systemic issues that drive inequalities.

Through our major hiring campaign, we welcomed more than 16,600 new associates to Fidelity in 2021. This hiring provided a tremendous opportunity for the increase in our gender and ethnic diversity. We also expanded our hiring efforts into new geographic regions beyond our existing footprint, which allowed us to intentionally tap into new and diverse talent pools. In addition to continuing the established programs that have focused on talent diversity and development, this past year we launched a new Self-ID program, created an Inclusive Hiring Practices Hub, established a Customer Inclusion Team, and launched several enterprise-wide learning modules for associates and leaders. We are continuing to actively listen and evolve our efforts to meet the needs of our associates and customers.

As a financial services firm dedicated to helping people live better lives by making financial expertise broadly accessible and effective, Fidelity is committed to continually strengthening diversity and inclusion in our workplace, in our communities, and for our customers. We believe that building and sustaining this culture is not only the right thing to do, but an imperative that will ensure the long-term sustainability of our business.

We remain steadfast in our commitment to building on the strong foundation we established in 2021, and look forward to continuing this work in 2022 and beyond.

Abigail P. Johnson
Chairman and CEO

Wendy E. John
Head of Global Diversity & Inclusion