Environmental Sustainability

At Fidelity, we believe we have a responsibility to future generations. For us, that has always meant being a good neighbor and steward of the environment, and showing continuous improvement in everything we do.


As part of our corporate Environmental Sustainability program, we've set aggressive goals to reach by 2017, including:

  • Achieving a 58% eDelivery paper suppression rate to save more than 900 million sheets of paper per year
  • Adopting certified* paper for 93% of our paper needs to save more than 23,000 trees per year
  • Reducing our data centers footprint by 20%, thereby saving enough energy to power more than 1,300 homes each year
  • Expanding Leadership in Energy and Environmental Design (LEED®) certification to 80% of our North American corporate real estate portfolio to total more than 7 million square feet of green office space

Going forward, we will continue to evolve our efforts as we learn about new ways to minimize consumption and manage resources.

Measurable results

  • 304 million envelopes saved since 2010
  • 290,000 trees saved per year
  • Total paper use down 42% since 2007

In 2015, eDelivery achieved a paper suppression rate of 56%, compared to 35% in 2010. From 2010 to 2015, we saved more than 304 million envelopes, and since 2007, total company paper use has dropped by more than 42%, a savings equivalent to 290,000 trees per year.

To date, 92% of Fidelity's customer communications have been enabled for eDelivery, including:

  • Account statements
  • Year-end investment reports
  • Letters
  • Third-party shareholder documents
  • Tax forms
  • Proxy letters

Our eDelivery adoption rates far exceed that of our competitors. For example, eDelivery adoption for account statements averages 17% across the financial services industry, while Fidelity's adoption rate is more than double this industry average.

An easy signup process lets customers choose which documents they want delivered electronically and offers one-click enrollment from an email prompt. If you’re a Fidelity customer, sign up for eDelivery now.

As part of our efforts to be a responsible corporate citizen, Fidelity has long sought to reduce its energy use and associated carbon emissions.

  • The firm promotes energy conservation and innovative heating, cooling, and lighting technologies in its buildings and data centers. Since 2007, these initiatives have reduced greenhouse gases to an extent equivalent to planting thousands of acres of forest. 
  • We have reduced power consumption in our data centers by 10% since 2010, with a goal of reducing it by a further 20% by 2017—saving enough energy to power an additional 1,300 homes each year.
  • Fidelity provides its employees with mass transit benefits, promotes low emissions and electric vehicles, and supports the use of collaboration technologies in an effort to reduce the need for business-related travel.
  • Fidelity quantifies the greenhouse gas emissions associated with its internal operations to better understand potential reduction areas. Since 2007, we have reduced greenhouse gas emissions by 18% through our sustainability efforts.

Fidelity values resource-efficient workplaces and actively seeks independent validation of its efforts by the U.S. Green Building Council's Leadership in Energy and Environmental Design (LEED®) certification program. LEED standards encompass many environmental measures, including preserving open spaces and natural landscape; using eco-friendly building materials, furniture, and finishes; and ensuring high indoor air quality for workplace environments.

  • Over 7 million square feet of Fidelity office buildings—72% of our corporate real estate—are LEED-certified.
  • We are committed to incorporating sustainable operations practices, such as energy efficiency, recycling, and green cleaning in existing buildings.

In 2013, Fidelity became one of the first financial services companies to receive global ISO 14001 certification, providing independent, third-party validation of the overall effectiveness of our environmental management systems.

ISO 14001 certification is an internationally recognized benchmark set by the International Organization for Standardization for creating and maintaining an effective environmental management system and continually improving environmental performance. For more on ISO 14001, visit www.iso.org.

The scope of this comprehensive certification is for the design, operation, and maintenance of resource-efficient workplaces and business processes at Fidelity. We received high marks for our well-defined policy, goals, and metrics, as well as our demonstrated commitment by top-level management. Some examples of business processes evaluated include:

  • Energy efficiency in buildings
  • Data center efficiency
  • Collaboration technologies
  • Greenhouse gas quantification
  • Green building certification
  • Materials and technology recycling
  • eDelivery of financial communications
  • Paper recycling in print operations
  • Reuse of furniture
  • Water-saving devices
  • Supply chain engagement
  • Regulatory compliance

Our Company

Personal Investing

We provide financial planning and retirement options such as IRAs, annuities, and managed accounts; brokerage and cash management products; college savings accounts; and other financial services for millions of individual investors.

Workplace Investing

We work with employers to build benefit programs for their employees, and provide recordkeeping, investments, and servicing in defined contribution, defined benefit, health & welfare, and stock plan services.

Fidelity Institutional

We bring sophisticated technology and highly personalized service together to offer clearing, custody, investment products, brokerage, and trading services to a wide range of financial firms.

Fidelity Institutional Asset Management

Fidelity Institutional Asset Management is a distribution organization dedicated to the institutional marketplace. It serves consultants and institutional investors, such as defined benefit and defined contribution plans, endowments, and financial advisors.

Fidelity Charitable

Fidelity Charitable is an independent public charity that allows donors to establish a dedicated donor-advised fund to support their favorite charities in the short term and create a systematic plan for longer term philanthropic goals.

Fidelity Labs

Fidelity Labs explores emerging technology and harnesses innovation to benefit Fidelity's businesses and customers.

Careers at Fidelity

Fidelity Careers Sales, relationship management, product, marketing, technology, operations, and corporate functions


Asset Management Careers Investment management and support