Important Information About One-Time Security Codes

This feature involves the one-time transmission of a security code to you through your phone. The code is necessary to verify your identity.

The voice or text message that delivers your security code is a one-time, user-initiated message. If you have questions about the security code, please contact a Service Representative at 800-343-3548. From your mobile phone, you may request our contact information at any time by texting HELP to 33765 or 36726.

Your ability to perform certain transactions online may be limited by technical constraints or other limitations present in your equipment and access devices.

Fidelity is not delivering telecommunication, Internet, paging, or any other means of electronic access. You are responsible for maintaining relationships with third parties and paying applicable fees associated with such services.

You should always take steps to ensure the security of your information by keeping your access devices under your physical control and logging out as necessary. Fidelity cannot assure the security or privacy of electronic transmission.

Our messaging service is available on most carriers including AT&T, Verizon Wireless, Sprint, T-Mobile®, U.S. Cellular®, MetroPCS, Boost, and Virgin. T-Mobile® is not liable for delayed or undeliverable messages. Standard message and data rates may apply.

The third-party trademarks appearing herein are the property of their respective owners.