FAST ® Navigational Tips

Navigate

If you want to... Using touch-tone Using speech
Go back   Say "Go Back."
Hear previous item Press 4. Say "Previous."
Jump to next item Press 6. Say "Next."
Repeat   Say "Repeat."
Speak to a representative Press 0. Say "Representative" at any time.
Skip menus or move ahead quickly Press the menu option you want at any time. Say the menu option you want at any time.
Get help Press * (where available). Say "Help."

Get information

If you want to... Using touch-tone Using speech
Trade a security Press 2 in the main menu. Say "Trading" in the main menu.
Get balances Press 3 in main menu, then 1. Say "Balances" in the main menu.
Get stock quotes Press 1 in main menu, then 1. Say "Stock Quotes" in the main menu.
Get mutual fund quotes Press 1 in main menu, then 2. Say "Mutual Fund Quotes" in the main menu.
Get index quotes Press 1 in main menu, then 3. Say "Index Quotes" in the main menu.
Hear your watch list Press 1 in main menu, then 4. Say "Watch List Quotes" in the main menu.
Get option quotes Press 1 in main menu, then 5. Say "Option Quotes" in the main menu.
Get Canadian quotes Press 1 in main menu, then 6. Say "Canadian Quotes" in the main menu.
Get quotes on all your portfolio holdings Press 1 in main menu, then 7. Say "Portfolio Quotes" in the main menu.
Add a quote to your watch list   Say "Add to Watch List" while listening to a quote. Tip: Choose the kind of quote you want, for example say "Stock Quotes," in the main menu.
Delete a quote from your watch list   Say "Remove From Watch List" when you hear the quote you want to remove while listening to watch lists. Tip: Say "Watch List Quotes" from the main menu.
Create or delete a watch list Press 5 in main menu, then 1, then 2 to create. Press 5 in main menu, then 1, then 3 to delete. Say "Other Services," then "Watch List," then "Create a New Watch List" or "Delete a Watch List."
Jump to a different watch list   Say "Change List" while listening to your watch list.
Trade a security while listening to a quote   Say "Trade" at any time during a quote.
Get additional quote or bond information: (Example: Bid, Ask, 52-week high/low for Stocks, 7-day yield for Money Markets, and 30-day yield for Bond Fund)   Say "More Details" at any time during a quote.
Get a prospectus (mutual funds only)   Say "Prospectus" during or after the reading of a quote.