Stock Plan Services FAQs: Your account

A stock plan is a benefit that companies provide as part of compensation. These plans come in all shapes and sizes, so to learn more about what you have and how it works, choose a plan type from the following list:

Restricted stock units (RSUs)
Restricted stock awards (RSAs)
Employee stock purchase plans (ESPPs)
Stock options (SOPs)
Stock appreciation rights (SARs)
Performance awards
Private company awards
Cash awards
Save As You Earn (SAYE)
Share Incentive Plan (SIP)

Not sure which plan you have? You can learn about your company's plan specifics on Fidelity NetBenefitsLog In Required.

Go to Fidelity NetBenefitsLog In Required and select "Register as a new user".

You need your employee ID (from your company) or your participant number (provided to you by Fidelity).

To create your username and password, complete the following steps:

• Read and accept the disclosures by checking the box.
• Select your company.
  Note: The information needed to verify your identity may vary based on your company.
• Enter your participant number or your employee ID.
  Note: Your participant number is included in the welcome email you received from Fidelity. This number typically starts with the letter "i" followed by 8 digits.
  Note: If your employee ID number begins with zeros, be sure to include them.
• Enter your required contact information and agree to eDelivery:
  • Personal email address
  • Phone type
  • Phone number
• Complete the extra security steps to verify that you're the account owner.
  Note: If your verification is not successful, you'll be prompted to contact a Fidelity Stock Plan Services Representative to complete the process.
• After entering your identification details, you'll be asked to create a username and password.

Go to Fidelity NetBenefitsLog In Required.

If you're a new NetBenefits user, you must complete the new user registration and then log in.

To open your account:

• Log in with your username and password and follow the prompts to start the account opening process.
• Follow the prompts to confirm your citizenship, personal information, and tax status.

Go to Fidelity NetBenefitsLog In Required.

• Select the "Forgot username or password?" link.
• Follow the prompts to reset your password.
• If your account has been blocked due to numerous incorrect attempts, you may have to contact a Fidelity Stock Plan Services Representative to reset your password.

If your plan allows, contact a Fidelity Stock Plan Services Representative to request a paper form to designate beneficiaries for your account. You can complete the paper form and return it to Fidelity.

You can transfer your shares to another financial institution without selling them by filling in the SPS International Transfer Request Form.

• Go to Fidelity NetBenefitsLog In Required select Customer Service, then the Forms tab.
• The Transfer of Assets Form is available as a PDF at the bottom of the page.

Fidelity does not charge a fee for the transfer however, your receiving institution may.

To update your legal address, you'll need to contact your company. If you're no longer employed by the company, you can contact a Fidelity Stock Plan Services Representative to make the update.

It depends on the type of account you have. In many cases, these accounts are limited to holding shares received through your company's stock compensation plans. You might not be able to use the account for other investments or to purchase additional company shares outside the plans.

If you live in the UK and are looking for more ways to use your stock plan award, Fidelity International is a separate company that offers resources to help you in your journey.

Gifting is not permitted because of the type of company-sponsored account you hold.

Yes.

You will receive a year-end statement showing that no value remains. Fidelity does not issue a specific account closure document.

You can check your account balance, sell shares, and transfer cash via the NetBenefits mobile app.

Your statements and transaction confirmations are available online at any time. Some documents are not available online, and any communications that are not available online will be printed and sent to you by mail.

Fees can be associated with each type of transaction. When you exercise or sell your shares, you'll be shown the estimated fees before finalizing the transaction.

Some companies require you to accept your awards. To accept an award, go to Fidelity NetBenefitsLog In Required and follow the step-by-step instructions.

If you received stock options (SOPs) or stock appreciation rights (SARs) from your company and you decide to purchase company stock, it's called "exercising." Once you receive your shares, you can hold them or sell them to get cash.

To begin an exercise, go to Fidelity NetBenefitsLog In Required and select your plan. From the Summary tab, choose which award you want to exercise and select Exercise Options. This will show you how you can exercise your award and explain how each method works. Once you have determined which exercise method to use, follow the prompts to complete your transaction.

If you're eligible to enroll, and the enrollment window is open, you'll see Enroll next to your ESPP when you log in to Fidelity NetBenefitsLog In Required. You’ll be prompted to open an account if you don’t already have one. This is where your purchased shares will be deposited. To finish enrolling, simply choose an amount to contribute and then review and agree to the terms.

Tax withholding is when your company keeps money from your equity compensation to cover ordinary income taxes. Your award is considered to be a form of compensation, so your company is required to withhold taxes on it. Depending on your plan type, you may be able to choose how these taxes are paid. Check your plan documents for more information.

If you're able to choose your withholding method, simply click Select Withholding Method from the Quick Links dropdown menu for your plan. From there, follow the prompts to apply your changes.

It's important to set up your bank information early—even if you have no cash in the account yet—to avoid delays later. The process takes only a few minutes, but it could take a few days for your bank to review and approve the instructions.

To set up your bank information, log in to Fidelity NetBenefitsLog In Required.

• Select your account.
• Choose Transfer Instructions from the top menu tab.
• Follow the prompts to complete the setup.

It may take several business days to confirm approval of your transfer instructions. Fidelity will not send out confirmation once your instructions are approved. You can review the status of the request in your account under the Transfer Instructions tab.