John Dalton


John Dalton, VP of Research, studies emerging interfaces (augmented reality, virtual reality, speech, gesture, biometrics), deep technologies such as synthetic biology, advanced robotics and space exploration. Prior to joining Fidelity, John was a research director at Forrester, where he led the customer experience practice. Before that, he was a filmmaker and a medievalist.

By: John Dalton | December 11, 2023
In their most recent book, Curious Minds: The Power of Connection, Dani S. Bassett and Perry Zurn, explore how curiosity works and how we can improve the practice of curiosity in our own lives. John Dalton, VP of Research at FCAT, spoke with Dani and Perry about their research.
By: John Dalton | October 18, 2023
In her most recent book, 24/6: The Power of Unplugging One Day A Week, Tiffany Shlain, Emmy-nominated filmmaker and founder of the Webby Awards, explains how turning off our screens can enhance our well-being, focus, relationships and creativity. John Dalton, VP of Research at FCAT, spoke with Tiffany about her experiences embracing a break from tech and why she believes more of us should shut down our devices more regularly.
Artificial Intelligence
By: John Dalton | July 17, 2023
Generative AI is all the rage now. Coverage of tools like ChatGPT, DALL-E2, and Midjourney has been breathless, with pundits and practitioners predicting either doom or a new golden age for computing. What is really going on here?
BY: John Dalton | February 14, 2023
Humanity-centered design is used to create solutions that benefit the good of humanity, which includes all people in the world, animals, plants, and the environment. We still must design for people, but we must also think about the secondary effects of those human-centered designs. We must look at the impact of what we're designing, not just on the profitability of the company, but instead the profitability of the world.
BY: JOHN DALTON | November 3, 2022
By many measures, Americans are more polarized than ever. Can we come together to solve our biggest social, economic and environmental challenges? After a recent Speaker Series event, legendary political scientist Robert D. Putnam shared some insights with FCAT's John Dalton on how America's past may hold the keys to its future. Robert D. Putnam is the Malkin Research Professor of Public Policy at Harvard University and a former Dean of the John F. Kennedy School of Government.
By: JOHN DALTON | August 18, 2022
The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, a bright future awaits those who build on their working methods by including human-centered AI strategies of design and testing. As many technology companies and thought leaders have argued, the goal is not to replace people but to empower them by making design choices that give humans control over technology.
BY: JOHN DALTON | May 10 2022
Synthetic biology is the promising and controversial technology platform that combines biology and artificial intelligence, opening up the potential to program biological systems much as we program computers.
FCAT recently hosted Amy Webb, founder of the Future Today Institute, and the author of “The Genesis Machine: Our Quest to Rewrite Life in the Age of Synthetic Biology,” where she discussed the science, and the ethical, moral, and religious issues surrounding synthetic biology
BY: JOHN DALTON | February 3, 2022
FCAT recently hosted a presentation by Gillian Tett, Chair of the Editorial board and Editor-at-Large, US, of the Financial Times. Her recent book, “Anthro-Vision: A New Way to See in Business and Life”, has just been published. Following her presentation, FCAT’s John Dalton caught up with Gillian to ask a few additional questions on how anthropology can be used effectively in navigating business and social trends.
BY: JOHN DALTON | February 4, 2021
FCAT Research is a bet on the value of outside-in thinking, a rigorous analysis of external trends that we believe will have a dramatic impact on our business, our industry, and on the lives of our customers and associates. Our goal is to help Fidelity associates reimagine the future of our business. So where do we look for the most promising trends?

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