Anjali Lai

About

Anjali Lai leads research related to sociocultural, behavioral, and decision-making trends that impact the future of Fidelity’s customer and associate experience. Previously, Anjali spent over a decade at Forrester where she built and led the firm’s global consumer research. Anjali has been a regular keynote speaker at research industry events and serves as adjunct faculty for Columbia University’s graduate communication programs. Anjali holds an M.S. in applied marketing research and a B.A. in English and communication theory from Boston University.

https://www.linkedin.com/in/anjali-lai-b1880826/

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LATEST WORK

Sociocultural

Ask an FCAT Researcher: Anjali Lai on the Digital Afterlife

Matt Ehlers | May 10, 2024

Researcher, Anjali Lai has been delving into the issues around the massive amounts of data we leave behind after we’re gone from this world: What happens to it? Who controls it—and most importantly, who has the right to it?

sociocultural

Article

05/10/2024

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