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Online Security Checklist

We’ve collected these tips as the Top 10 ways for you to protect yourself online.

  • Keep your security software updated (antivirus/antispyware software, system updates, and patches).
  • Install spam filtering and blocking software.
  • Use a firewall.
  • Never use your Social Security number as a username when other options are available.
  • Don’t open emails from unfamiliar sources, and don’t click on strange links in instant messages.
  • Look for the “s” in your browser’s address bar (e.g., https://www.Fidelity.com) if you intend to make a transaction on that site.
  • Always log off completely from public computers.
  • Don’t download free software from a source that you cannot verify.
  • Review your account information regularly.
  • Stay on guard and trust your instincts if something doesn’t seem right.

Information and tools from industry resources

OnGuard Online
Managed by the Federal Trade Commission, this informative resource is a collaboration by a number of federal agencies to promote online responsibility and safety.

Federal Trade Commission: Identity Theft
Get free copies of brochures for understanding identity theft, watch educational videos, and quickly access links and sample letters for filing a complaint.

Request a free credit report, available to all U.S. residents every 12 months from the 3 nationwide consumer credit reporting agencies: Equifax, Experian, and TransUnion.


Suspicious email?

We can help you verify that a message from Fidelity is legitimate.

Free McAfee software

Protect your computer with McAfee antivirus software, available free to Fidelity customers.

McAfee and the McAfee logo are registered trademarks of McAfee, Inc.

Suspicious Email?

If you’re concerned that an email you’ve received is fraudulent, or you want to confirm that the email is really from Fidelity, we can help you verify that it is legitimate.

Please send a message to phishing@fidelity.com with the following information:

  1. The suspected email, either forwarded to us as part of your message, or included as an attachment
  2. Your full name, email address, and phone number associated with your Fidelity accounts
  3. Your answers (yes or no) to the following questions:
    • Did you click on any links or images within the suspected email?
    • Did you enter or submit your login credentials?

Please do not include sensitive information like your Fidelity account numbers, Social Security number, or password.