This AI trend will be the hot topic at world's biggest smartphone event
- By Adam Clark,
- Barron's
- – 03/02/2025
This year is when AI agents will become the next big thing for artificial intelligence, according to Nvidia (
It’s a theory that will be tested at Mobile World Congress (MWC), the world’s largest mobile and communications trade show, which is back in Barcelona from Monday.
MWC is the showcase event for new smartphones but has gradually become a broader technology show and AI has been the focus for the last two years. That won’t be any different this year but the question is whether so-called AI agents, which are programs that have the ability to take simple directions and complete multistep tasks, are ready for commercial deployment.
Telecommunications is a key proving ground for AI agents. With huge customer-service teams and complex networks ripe for automation, companies such as AT&T (
Amazon (
The competition for clients is fierce. While Microsoft won the single biggest deal so far by bringing AT&T’s 5G mobile network onto its cloud back in 2021, since then Amazon Web Services has won a string of deals. One notable recent win for AWS was bringing Comcast’s (
However, software providers such as Salesforce (
Who makes the biggest splash at MWC will indicate how the next stage of the AI race is likely to play out.