How to Direct Deposit Payments From a Third Party
Shorten your to-do list by having your paycheck, Social Security payments, pension benefits, tax refund, or other payments from a third party deposited directly into your Fidelity account.
Why should I use direct deposit?
When you request to have your pay, benefits, or tax refunds directly deposited into your Fidelity account, you'll make fewer trips to the bank, and you'll have access to your money right away.
What do I need to know?
To have your employer or another third party direct deposit your pay, you'll follow their specific steps, and provide them with Fidelity's routing and account numbers.
Note: If you prefer, you can use the Direct Deposit/Debit for a Fidelity Account (PDF) form to provide the correct routing and account numbers.
- If you want your federal tax refund direct deposited, see Direct Deposit Your Tax Refund for details.
- If you want a third party to make contributions to your 529 account, please use the Direct Deposit/Debit for a Fidelity Account (PDF).
Other ways to deposit and withdraw money:
- If you want to move money into your Fidelity account, please see Deposit Money Into Your Fidelity Accounts
- If you want to move money out of your Fidelity account, please see Withdraw Money From Your Fidelity Accounts
- If you want to set up direct deposit on your employer-sponsored plan (e.g., 401[k]) that's serviced by Fidelity, please log in to NetBenefitsLog In Required and search Electronic Payments for instructions
What to expect
When your employer, the government agency, or another third party sets up direct deposit, they run a test to ensure the account numbers are correct.
It usually takes a couple of payment cycles for direct deposit to start, so continue to look out for your mailed payments or bank account deposits until you get a notice from the third party that your direct deposit is active.
Frequently asked questions
How long will it take for my funds to clear?
Funds are credited and collected when we receive them—once your deposit is received you can use your funds to invest or cover your day-to-day cash management needs (such as BillPay®, debit card transactions, and checkwriting).
I sent my employer the direct deposit form several weeks ago, but I haven’t seen any deposits yet.
Please check with your employer or government agency. They may not have received your form or there may have been an issue with it.
My deposit didn't get credited. What can I do?
Deposits are credited throughout the day, so the money can post at any time. However, if there's an issue, please check with your employer, the government agency, or the third party to ensure they've sent your payment. If they confirm they have, please call us at 800-343-3548. We'll try to help you solve the problem.
Where can I find the account numbers to use to set up direct deposit?
We have some simple steps to help you Determine Your Routing and Account Numbers.
Can I cancel direct deposit?
Yes, but you'll need to contact your employer, the government agency, or the third party who set up the direct deposit to request the cancellation. Because your deposit originated outside of Fidelity, we cannot cancel the feature for you.
Can I have my pay credited to more than one account?
Yes, if your employer allows for multiple deposits, you can do that. Government checks, however, can be deposited only into one account.
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