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Customer-Driven Enhancements

We're committed to making it easier to work with us. From surveys and focus groups to forums and social media, we listen to and act on our customers' feedback. See how your ideas helped shape many of our recent enhancements.

Acting on your feedback

Featured enhancements

Notebook

Screenshots are for illustrative purposes only.

Capture ideas about your current holdings or potential investments with the Notebook tool on Fidelity.com and with our Fidelity Mobile® apps. Quickly see which securities you've created notes for from the Positions and Watch Lists screens and save articles to your Notebook with the Share Extension in your mobile browser. Access Notebook on our apps and use Photo Capture to snap new investing ideas.

 

Mobile Check Deposit

Example of mobile check deposit
Screenshots are for illustrative purposes only.

Deposit checks on the go. Just snap a photo of a check with your iPhone®, iPad®, or AndroidTM device to make deposits directly into the Fidelity account of your choice.

 

Fidelity App for Apple TV®

Apple-TV-Image
Screenshots are for illustrative purposes only.

Our app for Apple TV® gives you a convenient way to keep tabs on the markets and generate investing ideas—24/7, right from your TV.

 

Fidelity Roth IRA for Kids
Help a child invest for the future. This account can be opened and managed by any adult—parent, grandparent, aunt, uncle, family friend—on behalf of a minor earning income.

Use Touch ID on your Apple device
Quickly and conveniently access your account information without needing to login. Easily activate Touch ID within the app settings (on touch-enabled Apple Devices with iOS 8).

Fidelity Mobile® for Apple Watch®
Our Apple Watch® app gives you a new edge in staying connected to your investments.

Easily find upcoming webinars and events
The Fidelity Learning Center offers a convenient way to locate and register for upcoming events and webinars. If you can't attend a webinar, we also offer archived webinars.

Easily search, compare, and purchase mutual funds
Search, filter, sort, compare, and purchase mutual funds with the Mutual Fund Evaluator. The new tabular design includes additional data like income characteristics, rank within Morningstar category, Fidelity Fund Picks, fund type by risk, and hypothetical $10,000 performance charts.

Account Features tab for Individual and Joint Brokerage accounts
Clearly see which features your account is eligible for and easily identify which ones have already been activated. Also see who you have designated as beneficiaries for each account and update as necessary.

Customer to Customer
Fidelity's new customer service Question & Answer forum. Ever wonder how other customers get things done on Fidelity.com? Ever wanted to share your knowledge of Fidelity.com with others? Now's your chance.

Improved Fidelity retail statement (PDF)
Based on input from customers, your enhanced Fidelity statement now features a better presentation of the data and the information that's most important to you.

Easily connect to a Fidelity rep from your smartphone (PDF)
Get help quickly and avoid automated phone prompts by tapping the Call a Rep button in the Fidelity iPhone® and AndroidTM apps.

Encourage family and friends to give to your 529
Use our free College Gifting service's dashboard, customizable gifting site, and easy social media sharing to encourage friends and family to contribute to a 529 college savings plan.

Questions?

Customer Ratings & Reviews

See what other customers have to say about working with Fidelity.

Ask Fidelity

Our retirement team answers questions from customers.

Before investing, consider the funds' annuity's or 529 plan's investment objectives, risks, charges, and expenses. Contact Fidelity for a prospectus, or fact kit or, if available, a summary prospectus containing this information. Read it carefully.

Apple Watch is a trademark of Apple, Inc.
iPhone is a registered trademark of Apple, Inc.
Apple, the Apple logo, iPad, iPhone, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Data contained in these screenshots are for illustrative purposes only.
System availability and response times may be subject to market conditions.
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