Chat with a representative

Instead of waiting for a representative, try our Virtual Assistant,* a chatbot designed to immediately answer your questions.

Ways to connect

Wait times may vary.
Chat representatives are available online Monday through Friday 8 a.m. – 10 p.m. as well as Saturday and Sunday 9 a.m. – 4 p.m.
Wait times may vary.
Phone representatives are available 24 hours a day, 7 days a week.
Responses may take 3–5 business days.
Fidelity representatives will respond to your secure message.