Helping to ease the pressures of student debt

It's a problem we're hearing about too often: people struggling under the weight of student loans and forced to make tough financial choices around saving for retirement and planning for major life events. While Fidelity hasn't always been in the student loan business, we saw it was a challenge that needed a new approach.

First, we looked within: what do our employees need? We know that attracting a competitive workforce means helping employees succeed inside and outside the office. Our recently launched Step Ahead Student Loan Assistance Program provides to eligible employees a monthly subsidy—a maximum of $10,000 per borrower—toward the employee's student loans, untethered to retention. More than 5,000 Fidelity associates have enrolled in the program since its launch.

In conversations with our customers, we realized it was time for a new approach to helping people manage their student loan debt to open up saving for other priorities. Fidelity's research and development team is testing resources to help borrowers understand their student loans and repayment options. Calculators and visual scenario planning give borrowers insight into how they can be helped by programs like federal repayment plans and private refinancing.

As for the millions of others who are putting off life to pay off their loans: we want to help. Where appropriate, we share data and insights we've gathered from our employees and workplace plan participants that may help policymakers engage on this pressing issue. As a firm, we continue to support efforts to make student loan debt easier to understand and less of a burden on today's workforce.

See an infographic about our engagement with student loan debt (PDF)

Our Company

Personal Investing

We provide financial planning and retirement options such as IRAs, annuities, and managed accounts; brokerage and cash management products; college savings accounts; and other financial services for millions of individual investors.

Workplace Investing

We work with employers to build benefit programs for their employees, and provide recordkeeping, investments, and servicing in defined contribution, defined benefit, health & welfare, and stock plan services.

Fidelity Institutional

We bring sophisticated technology and highly personalized service together to offer clearing, custody, investment products, brokerage, and trading services to a wide range of financial firms.

Fidelity Institutional Asset Management

Fidelity Institutional Asset Management is a distribution organization dedicated to the institutional marketplace. It serves consultants and institutional investors, such as defined benefit and defined contribution plans, endowments, and financial advisors.

Fidelity Charitable

Fidelity Charitable is an independent public charity that allows donors to establish a dedicated donor-advised fund to support their favorite charities in the short term and create a systematic plan for longer term philanthropic goals.

Fidelity Labs

Fidelity Labs explores emerging technology and harnesses innovation to benefit Fidelity's businesses and customers.

Discovery Ventures Program

The Discovery Ventures Program is a program focused on startups looking to grow their businesses in the financial services industry. The program is designed to help participating companies better understand how to engage with large enterprises so that they can accelerate their sales into large enterprises and significantly increase their growth.

Careers at Fidelity

Fidelity Careers Sales, relationship management, product, marketing, technology, operations, and corporate functions


Asset Management Careers Investment management and support