Service Quality and Innovative Products Make Fidelity Key Strategic Partner for Emerging-Mid Employers and Retirement Advisors

Sales to emerging, mid-sized companies reached $9.9 billion in 2015

BOSTON — Fidelity won the business of more than 1,500 emerging and mid-sized companies1 last year totaling $9.9 billion in assets, an increase of four percent over 2014. New companies include Five9, a call center software firm in San Ramon, Calif.; Switchfly, a travel industry technology provider in San Francisco; CrossFit, the popular fitness program from Washington, D.C.; and E.M. Duggan, a family-owned plumbing, HVAC and fire protection business in Canton, Mass.

"Running a mid-sized business, I'm involved in every aspect of our company, from finance to sales, project oversight to employee benefits," said Vincent Petroni, CEO of E.M. Duggan, a company named one of Boston's Best Places to Work.2 "Knowing I can rely on our investment advisor and Fidelity to help our employees with their financial well-being lets me focus on servicing our customers and growing our business."

"The relationship between advisors, employers and Fidelity makes for a powerful team that can deliver better outcomes for employees," said Tom Woods, senior vice president, Fidelity Investments. "By leveraging each other's strengths, we can ensure workplace plan participants receive a positive experience to help them address the many financial issues they face today and in the future."

Fidelity continues to invest in service enhancements and technology to meet the unique needs of emerging and mid-sized employers and their advisors, including:

  • First to offer an advisor's choice of three third-party fiduciary service providers
  • A thorough welcoming process to help retirement advisors take full advantage of Fidelity's resources in support of shared clients
  • An intuitive new user experience for Plan Sponsor WebStation® providing access to Fidelity's industry-leading3 defined contribution database for benchmarking analytics
  • Simplified delivery of Department of Labor Form 5500 and Plan Year End documents

"We're specialists in investment management and providing sound advice to companies and their employees," said John Peterson, senior vice president, Boston Advisors, LLC, an advisory firm servicing employers and individual investors. "Fidelity's seamless recordkeeping and administrative services help us better manage our firm and deliver local service to our clients."

Fidelity works closely with nearly 10,000 advisory firms, from those specializing in workplace retirement benefits to third-party intermediaries such as registered investment advisors, independent broker-dealers, insurance companies, regional broker-dealers, wirehouses, and banks. Services include recordkeeping and administrative services of workplace plans, clearing and custody solutions, and investment management capabilities.

About E.M. Duggan, Inc.

E.M. Duggan is a fifth generation, family-owned business long respected for expertise in plumbing, HVAC, and fire protection. With a bonding capacity of up to $300 million, it has the ability to secure projects of any size and scope. Backed by 125 years of experience and quality craftsmanship, it completes all of its jobs correctly, on time, and with pride. It firmly believes client relationships are as important as its mechanical services. At E.M. Duggan they don't just build mechanical systems, they build lasting relationships.

About Boston Advisors, LLC

Boston Advisors, LLC is an independent, quantitatively disciplined investment firm that delivers innovative, thoughtfully applied solutions with the aim of providing consistent results to both the world's largest institutional investors and high-net-worth individual investors.

About Fidelity Investments

Fidelity's goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. With assets under administration of $5.0 trillion, including managed assets of $2.0 trillion as of January 31, 2016, we focus on meeting the unique needs of a diverse set of customers: helping more than 25 million people invest their own life savings, nearly 20,000 businesses manage employee benefit programs, as well as providing nearly 10,000 advisory firms with investment and technology solutions to invest their own clients' money. Privately held for nearly 70 years, Fidelity employs 45,000 associates who are focused on the long-term success of our customers. For more information about Fidelity Investments, visit https://www.fidelity.com/about.

Our Company

Personal Investing

We provide financial planning and retirement options such as IRAs, annuities, and managed accounts; brokerage and cash management products; college savings accounts; and other financial services for millions of individual investors.

Workplace Investing

We work with employers to build benefit programs for their employees, and provide recordkeeping, investments, and servicing in defined contribution, defined benefit, health & welfare, and stock plan services.

Fidelity Institutional

We bring sophisticated technology and highly personalized service together to offer clearing, custody, investment products, brokerage, and trading services to a wide range of financial firms.

Fidelity Institutional Asset Management

Fidelity Institutional Asset Management is a distribution organization dedicated to the institutional marketplace. It serves consultants and institutional investors, such as defined benefit and defined contribution plans, endowments, and financial advisors.

Fidelity Charitable

Fidelity Charitable is an independent public charity that allows donors to establish a dedicated donor-advised fund to support their favorite charities in the short term and create a systematic plan for longer term philanthropic goals.

Fidelity Labs

Fidelity Labs explores emerging technology and harnesses innovation to benefit Fidelity's businesses and customers.

Discovery Ventures Program

The Discovery Ventures Program is a program focused on startups looking to grow their businesses in the financial services industry. The program is designed to help participating companies better understand how to engage with large enterprises so that they can accelerate their sales into large enterprises and significantly increase their growth.

Careers at Fidelity

Fidelity Careers Sales, relationship management, product, marketing, technology, operations, and corporate functions


Asset Management Careers Investment management and support