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| Dealing with the administration of multiple benefit carriers, employee eligibility issues, and high volume annual enrollment can put a strain on your business. Fidelity can ease this burden with a combination of efficient online tools and transaction capabilities, and personalized service. We can help you understand how your employees are using their benefits, so you can make more informed decisions for them, and for your business. |
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| Health & Welfare Recordkeeping Services – Fidelity's technological resources ensure that you, your employees, and all of your benefit providers have the most timely and accurate data, helping you to reduce costs and increase employee satisfaction. Our services include: |
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Recordkeeping and data maintenance, including new hire enrollment process management |
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Data maintenance for dependent and beneficiary changes |
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Life-event (job and family status change) processing |
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Survivor support services |
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Vendor/payroll deduction file updates |
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Post-employment administration (retiree, COBRA, inactive billing) |
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Flexible spending account administrative services |
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Health & Welfare Annual Enrollment Services – Our robust self-service tools and resources provide employees with timely access to their health & welfare information, simplifying the process of annual benefits enrollment. Our services include: |
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Benefits eligibility determination |
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Comprehensive plan selection tools (medical cost/FSA calculators, benefit comparison charts) |
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Election processing via the Web or customer service representatives |
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Customized online physician directory lookup |
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Vendor/carrier eligibility update interface files |
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Health and welfare payroll deduction refresh file |
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| Health & Welfare Communications Services - Fidelity provides comprehensive communications tools and services, helping you keep your employees fully informed of their benefit options. Our services include: |
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Benefit communications development and distribution |
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E-mail or print-based communications for enrollment notices, confirmations, and other plan action notices |
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Integrated access via the Fidelity NetBenefitsSM Web site to 401(k), pension, and human resources/payroll information |
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Online access to health information from the Mayo Clinic |
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| Health & Welfare Consulting Services – Fidelity offers strategic benefits consulting and plan management services for all group health & welfare benefits. We work closely with you to design an overall strategy for your benefits program, focusing on: |
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Health care strategy |
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Retiree welfare design |
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Life insurance |
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Long-term care |
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Benchmarking |
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Vendor selection |
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Assessment of employee behaviors |
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